利斯堡湖泊羣凱藝套房酒店的評論

Me cobraron adicional para hacer el check-in $100.00, y pague a *******, 2 noches y solo se uso una, y no quisieron regresar la diferencia, son complicados no volveré a usar este hotel.

The parking area was good. The staff were very nice and helpful. The breakfast was great, a full selection. The room we had was very nice, except for the mattresses which were very soft. When we first sat on the edges we about slid off, sitting on the bottom edge didn't make any difference. Getting onto the near middle of the mattress was amusing, but made for better sleeping. The mini refrigerator and microwave were very handy. The carpet was damp, but my son said it was probably because of the humidity in Florida. It was conveniently located for our need,and for the price it was worth the mattress issue--everything else was 5 stars.

The carpet in the room felt like it hasn't been deep cleaned in years. I had to walk around with shoes on. Battled roaches all night due roaches crawling from the smoke detector, sink, and air conditioner. The roaches got into our food and shoe boxes. The bed was filthy with crumbs and hairs. The people in the room above me stomped and banged all night. I booked for 2 nights but checked out early due to the room being unbearable.

Dead bugs in the bathroom right behind the toilet, looks like they been there awhile. Otherwise clean.

Check-in was fine. The room was clean other finding some small roaches. Room next to ours was filled went very loud kids from a basketball team. Kids were running around and banging door until midnight. No one from management (that were on the same floor) came down asked them to be quiet. I did ask them to calm down twice, any then gave up.

Comfy beds however the bathroom wasnt great. The pipe was coming off the wall in the bathroom. We changed rooms but there was a crack in the toilet.

I just didn't that our room was cleaned throughly. It had a after smell of smoke.

The staff is always great and the breakfast is good. Can't complain ever even a little bit of Ants

They have a bad pissant problem. The sheets and towels were stained so bad it’s the first thing you notice when you walk in the room or use a towel. The mattress is stained . outside and front lobby looked great!

Roaches in the room. However, service from the team members was very good.

Hotel was unclean. Room had cockroach in the bed and there was no care about that When I voiced a concern no concern by management

Roach in my bed stains on the linens room smelled and the floors were dirty and I could tell you more. But too upsetting.

Room was absolutely disgusting. Brown stuff on walls, filthy bathroom. Did not stay do to the uncleanliness!!

The staff is super nice and friendly but the hotel needs to remodeled All mattress and linens should be thrown out and replaced immediately