After our stay, Reserva.ca emailed and said if our review wasn’t five star, email them directly. We did and we expected an apology and/or a partial refund. They came up short on both. This is what we sent them. We had several issues: - dishwasher was not secured and was very dangerous , loading and unloading, very difficult to close the lock to start the dishwasher - chairs on patio were very old , dirty, mouldy and one was cracked - patio was not maintained, dirty and full of weeds - no privacy wall or hedge in between 104 and out unit 105. - all the lounge chairs at pool and facing the water were old and mouldy - watercraft equipment was , kayaks, life jackets were old , overused and mouldy - dirty dining chairs…all should be wiped and cleaned properly - kitchen cupboards outside grease and handprints - staff in the private club not very welcoming, nor professional - the septic smell was very overwhelming every time you walked by - suggest a kiddy pool, so many babies and children in the pool most likely peeing; not an appealing space for couples - the resort swimming area was very small and no where to sit on the very small dock -overall, the one bedroom suite was nice but lacking We enjoyed the national park for hiking and swimming!
翻譯