勒嫩Klompenmaker Carel Jeuken附近酒店

工作人員非常愉快，早餐令人滿意，但遺憾的是自助餐已關閉。 （被迫在前一天選擇你想要的東西......）它的價格的正確空間，可能有點太小了。另一方面，牆壁和天花板後面有很多噪音，可能是由於絕緣不良。浴室很好，水壓很好。

We rente there the two of us on 12 Feb 2023. We had made reservation in advance and we were welcomed most friendly. We were handed out the key to the and told the room is at the first floor. We went to the room and discovered that this was a very basic room. We looked for the restaurant and discovered that this was not to our linking, so we had dinner ”down town”. During night and early morning we were woken up by delivery trucks and the nearby motor way. The next morning we had breakfast in the hotel. There were scrambled eggs but not the way we used to eat there, it was a solid mass of omelet. There were some canned fruits, bread and butter and coffee from teh machine. Though what to expect in Deurne.

Zimmerboden war bei Anreise nicht gesaugt und voller Krümel. Wurde auch trotz Zusicherung nicht kontrolliert. Es gibt nicht mal eine Flasche Sprudel auf dem Zimmer, nur einen Getränkeautomaten im Flur. Darin kein Sprudel und keine Cola light. Sprudel nur im Restaurant- 7 Euro pro Flasche. Also besser vorher einkaufen gehen. Menüaiswahl für Halbpension tagelang gleich. Frühstück für ein 4-Sterne Hotel nicht besonders. Da ist sicher manch kleine preiswerte Pension besser. Hier eher unbefriedigende Massenabfertigung.

A group of six of us stayed at the Maashof hotel on what was the last night of a 10 day motorcycle tour and it was also my birthday. I had carefully chosen the hotel in the hope that we would have a lovely stay and dinner in a beautiful lakeside location. Unfortunately there were several issues which cast a significant shadow over my birthday celebrations and ruined our stay. The problems started when checking in when they overcharged two of my friends and they would have overcharged another friend and myself, had I not noticed and intervened. I had booked four single occupancy rooms and one double occupancy room and there was an administrative issue between *********** and the hotel which caused confusion over how many guests were staying in each room, despite the hotel having the names of the six guests against each booked room. All of us were asked when checking in how many guests were staying in each room, but despite this two friends were charged the double occupancy room rate and one friend was charged for two half board dinners despite them all being in rooms on their own. In addition, they also attempted to overcharge us for the half board option despite me accepting a special offer online which had been emailed to me prior to arrival. We then had a further major issue. Three of the rooms were directly underneath the kitchen and hotel entrance and were extremely noisy until very late in the evening and again the next morning starting around 5.30am which meant several of us had a very disturbed night. Two of my friends complained at the time and agreed with the duty manager that they would have the full cost of their room refunded, as he was unable to offer them an alternative room. He advised them that if we had wanted better, quieter rooms we should have booked directly with the hotel rather than through *********** and he told my friend to email the Reservations Manager regarding the refund. The hotel management have admitted that the rooms we stayed in are very noisy, but there was no mention of this when we booked and they still charged the full room rate. On our return to the UK, I emailed the Reservations Manager and following many exchanges she offered a 25% refund for the three rooms most affected by the noise, despite the duty manager’s earlier promise of a full refund. Personally I thought this paltry offer did not provide sufficient remuneration for the problems we encountered but I felt I had no choice but to accept. I subsequently provided my bank details in an email but the refund was not forthcoming. I chased regularly by email as to why the refund was taking so long only to be told cross-border, cross-currency bank transfers take a long time and ”it will arrive within a few days” and then “as soon as possible”. Despite these repeated assurances it took 3 weeks for me to receive the refund and only then after several more emails including to the hotel General Manager who at one point decided to attack my pe

超級喜歡這個酒店，首先是環境，而後是餐食。我們晚餐時間到的，前台為我們預約了酒店內的餐廳，食物美味。環境超級贊的，此行是從杜塞爾多夫自駕到荷蘭的Roemond Outlets，最後目的地是羊角村。其實是特地訂了一晚該酒店的住宿，正好沿途。非常推薦這家酒店，酒店附近樹林圍繞，早晚都可以來個徒步。非常贊，牆裂推薦！差點忘記還有早餐超級棒，如圖。停車免費，酒店位置好找！服務態度佳！客人基本上都是歐洲人，國人很少，我們在用晚餐的時候吸引了一些目光。

Great hotel central location. We had a room at side of hotel so wasn't that noisy. Staff go out of their way to help you. We only had breakfast in hotel but there was lovely plenty of choice. Rooms very clean. Would stay again. Walk across the road to bars restaurants and shops.

Voor de derde keer in deze hotel waren heel teleurgesteld met ontbijt Komen om 9 uur , geen tafel Klaar , geen Borden en geen glazen bij buffet Ik spreek zelf niet van de lege Borden Helemaal niet rustig Eerste dag een hoop teckniekers aan het werk plus een aan t blazen op terrass T****e dag weer eens bladeren blazen en dit voor einde ontbijt Tijd Manager was in de buurt maar vond alles normaal

Sehr sauber , sehr nettes Personal , gute Ausstattung