We spent 2 nights at the hotel and it was an okay experience, adequate! I had been gifted a Virgin Experience City Break voucher which I chose to use at Hôtel Espace Champerret. We researched the hotel online and felt that it looked very good from the website information and it seemed ideal for our purposes. The hotel has a great location, it’s a few metres away from Louise Michel Metro Station with shops and restaurants nearby. First off, I must commend all the staff for their hospitality. They were wonderful, all very friendly and helpful, truly most welcoming. All staff spoke English to some degree, some fluently although we did attempt some basic French out of respect and good manners for our hosts. The hotel doesn’t have a restaurant and there’s no tea/coffee service in the rooms which was a shame. Our room (a ground floor room with a terrace) was tidy enough on arrival although it was a tad dusty, there wasn’t a mini bar in the room as expected however we discovered that this was kept in the reception area but it didn’t have much to offer. Also, the room door to the terrace was locked so although we could see the terrace, we couldn’t access it. We had a window that we could open but we noticed a large rat trap directly beside the window so we chose to leave that locked! Breakfast choices are quite extensive for a buffet style breakfast. Lots of fresh bread, croissants, sweet cake on offer as well as three types of cereal, an array of yogurt, preserves and a large selection of cheese/cold meats. As well as a hot drinks machine for coffees, cappuccinos, lattes, hot water for teas etc. There was also a large selection of fresh juice, iced water and teas from Earl Grey to French Breakfast Teas. The breakfast room is small but nicely decorated. Breakfast is from 7am to 10am and the breakfast staff on hand were welcoming and friendly. The room we stayed in, (Room1) was a small standard, it was dark and in need of some love and attention regarding decorating. We had two side lamps and one slightly larger which needed to be on during the day when we were in the room for brightness. The pillows were very firm and pretty low quality in-fact, I woke both mornings with an uncomfortable headache. As mentioned before, the room did not come with any sort of tea or coffee services, just 2 glasses on the desk, sitting on a paper napkin! It was just all a little basic! Furthermore, they have this unusually strange policy where you need to leave your key at reception when you leave the hotel, I don’t think that this is so cleaners can access it as the reception staff all had copies of the room keys…it felt very odd! We did have our room cleaned while we were out and it was fine, they did a decent job even addressing the dust that had been missed previously. The en-suite was again small and basic, the shower head didn’t stay in it’s holder and tended to slip down the pole so you had to hold it to shower also the hose itself was in need of replacement as it
72 評價