自由平原汽車旅館

自由平原汽車旅館的評價

自由平原汽車旅館

5 Olympic Dr, 2141 利德科姆區, 新南威爾士, 澳洲查看酒店詳情
自由平原汽車旅館
自由平原汽車旅館自由平原汽車旅館自由平原汽車旅館
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自由平原汽車旅館 的真實住客評語

4.2/10
2則評價
真實評價
位置4.2
設施4.2
服務4.2
衛生程度4.2
篩選條件：
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所有評價(2)
負評(2)
訪客
入住日期 2023年10月
其他
2.0/10
發佈於 2023年11月22日
There are so many things wrong with this place it is hard to say them all. We had a broken tv, mould in the shower, uneven tiles creating trip hazards, unclean glasses to drink from, door that didn't lock properly, air con that sounded like a plane taking off, dirty handprints behind the toilet door, a toilet that moved at the base, mould & fingernails around the sink. THIS PLACE IS WAY OVERPRICED FOR WHAT IT IS. If I paid $100/night it would still be too expensive. When I mentioned this to staff, they apparently couldn't help me. got moved to a room the 2nd day that was a little better but not much.
翻譯
訪客
入住日期 2022年12月
其他
2.0/10
發佈於 2023年1月31日
booked in at last minute as a ground level room was mandatory and our original booking refused to honor our room requirements. sadly, the step up into the room was huge, far too steep and entering the room i fell and was unable to get up due to injury to my leg and other mobility issues. i managed to slide into the room on my back and we called 000 for assistance. six hours later i was helped to my feet and onto the bed. i stayed in the room the whole weekend as i was fearful of attempting that step again. even the ambos said it was far too tall. the room was clean and comfortable although it was not serviced. won't stay here again unless they fix their entries.
翻譯
來自住宿之回應: Hi Cathy, thank you for taking the time to complete this review regarding your recent stay at Liberty Plains Motel. Your feedback is extremely important and provides us with an opportunity to address areas of concern and, most importantly, make the necessary improvements. I am very disheartened to hear that you encountered such a disappointing stay with us. Here at Liberty Motel our team strive to provide the best experience to all our valued guests, and I sincerely apologise for the inconveniences and frustrations you have encountered as a result of our shortcomings. Please rest assured that I will be addressing your comments primarily regarding steps & shortfalls with our higher management, and corrective measures will be in place to prevent any reoccurrences. We pride ourselves on the service and facilities we deliver and your experience does not reflect the usual high standards we strive to achieve. I am truly sorry that you felt we did not serve you with a seamless experience whist staying with us. I hope you will change your mind and allow my team to demonstrate improvements achieved from your feedback. Sincerely, Max – Manager Liberty Plains Motel