銀石希爾頓花園酒店的評論

就在silverstone賽道旁，樓下還有megastore，貨物比museum的便宜，另外，住客如果到museum參觀會有優惠（優惠暫時至今年年尾）

房間配套都挺好，就是早餐差點兒意思，能選擇的不多，兩台咖啡機幾乎同時罷工

餐廳服務效率略低

Good facility, incredible service and amazing view over the F1 track

Wonderful views and lovely cars. F1 fan so I enjoyed the circuit and the easy access to the museum. Other than that, there’s nothing else near this location but these few attractions, which makes this place a little boring. But other than that, loved the hotel.

My stay at the Hilton Garden Inn Silverstone was fantastic. The staff were incredibly helpful and attentive, going above and beyond to ensure a comfortable experience. One particular staff member made sure my dietary needs were fully catered for at the restaurant, which I greatly appreciated. The room was a delight, offering a comfortable space with a wonderful view of the iconic Silverstone Circuit. The location is perfect, especially for motorsport enthusiasts, and parking was a breeze. I highly recommend this hotel for its excellent service, stunning views, and overall convenience.

One night stay for visiting Silverstone. We had booked a standard double and were allocated an accessible room. Spacious room, clean but mattress needs replacing as ‘collapsed’ in some areas.

非常好的位置。工作人員友善而友好。不幸的是，餐廳的菜單需要改進並確保符合健康和衛生問題，因為我們在用餐後經歷了糟糕的經歷。

amazing views and great service

去參加一個比賽週末。預訂了一個面向陽台的房間，並沒有失望。 一旦你引起了工作人員的注意，服務就很好了。 早餐很美味，有歐陸式或英式可供選擇，而且做得非常好。

很棒的酒店和物有所值

那天晚上我們按照安排去了餐廳，在講台上站了幾分鐘，服務生和工作人員什麼也沒說就走過了，甚至沒有跟我們打招呼，這不是一個好的開始，非常令人失望。過了一會兒，我們終於坐下了，有人買了菜單，問我們想喝什麼，然後我們等了很長時間才問另一位服務員是否可以喝我們的飲料。我們最終得到了這些飲料，我們點了食物，我吃了森林雞和糖果，我的丈夫點了牛排配斯蒂爾頓醬，我們的飯菜過了一會兒就到了，當食物到達時我們要求再喝一杯，我丈夫然後看到了他被給了胡椒醬而不是斯蒂爾頓，然後我們試圖引起女服務員的注意，最終她過來把醬汁拿走了，把我丈夫留在他的盤子裡，食物在他面前，他沒有開始，但說對我來說，你開始吧，當他的醬汁到達時我已經吃完了飯，他的飯菜現在已經冷了，但他在放了辣醬後仍然吃了它。然後我告訴女服務員我們還沒有得到我們的飲料，而且我沒有得到我的飯菜中的糖果，她走了回來說他們已經用完了！沒有提供其他選擇，在點餐時或送餐時我也沒有被告知，這只是因為我提出來的。我先生吃了他不喜歡的飯菜，我們還在等飲料，然後我又問飲料什麼時候到，這次我問了一位穿西裝的紳士，然後他就走了，再也沒有回來後飲料一直沒有到，我們確實想過要一份甜點，但等了一段時間後我們決定離開它，所以沒有付錢就離開了餐廳，得到了我們一直在等待的飲料或查看了甜點菜單，我們的髒東西盤子仍然坐在我們前面，在出去的路上，穿著西裝的紳士經過我們，說一切都好，我說不，然後繼續接待，然後我花了幾分鐘回顧剛剛發生的一切，她道歉並說她讓經理調查一下，給了我們兩張飲料券，並說去喝一杯。我們有兩個想法要打擾，但我們仍然認為時間還早，所以我們去了酒吧，然後不得不等待，等待，等待服務。酒吧很亂，到處都是髒盤子和髒玻璃杯等，年輕的酒保沒有看下一個是誰，他只是為他前面的人服務，所以人們在前面跳來跳去，我們不得不等很長時間才能得到服務。我要了一杯冰百利酒和一品脫啤酒。有人給我提供了裝在長柄馬丁尼杯中的百利甜酒，不加冰，然後當我說我可以把它裝在玻璃杯裡時，我被告知他沒有玻璃杯，然後山姆過來對酒保說了些什麼，然後又給了一個玻璃杯。然後我被要求支付這個費用，因為我們的優惠券沒有涵蓋這個，沒有提到任何內容

Really beautiful hotel and of course a great location. We attended an evening Gala at Silverstone; it was also our wedding anniversary and this hotel was very convenient for everything. Lovely, clean, modern, light and comfortable rooms. We booked for breakfast in the morning and it was fantastic. Thank you to the staff also they were all very warm and welcoming, we will be visiting again soon.

The hotel is very nice, and obviously the views across the circuit are great. However, the service is absolutely terrible! When we stayed here it wasn’t excessively busy, there were 3 bar staff at all times yet you still waited up to 20mins to be served. Nobody there knew how to make a cocktail, and when the lager barrel ran out it was at least 30 mins until someone actually changed it. The staff seemed very inexperienced, I’d dread to think how it would be if it were very busy. As the temperature reached 25 degrees we ventured to the roof bar, only to be told the they could make us a cocktail, but had no alcohol to put in them, when we then asked for a beer instead they said we couldn’t have a beer as the pumps were off and they only had non alcoholic beers in bottles, there was no plans to change it neither, missed an opportunity there given the weather I think. Also, the balcony area outside the main bar was quite dirty with rubbish blowing around, this rubbish was still there the following morning. Breakfast was absolute chaos, there was so much mess and food laying around without anyone doing anything to tidy up the mess, no cutlery available, no coffee cups, coffee machine ran out, very slow to restock the hot food. Nobody seemed to care about any of the above situations, and other guest were showing their frustrations by cancelling orders and sending drinks/food back. We also got told that room service was unavailable at 10:30pm, which seems crazy. A nice hotel, a great location, but very very poor inexperienced staff.