優伶峽谷別墅酒店(Yering Gorge Cottages)

The only one upside of this property is the proximity to kangaroos! Had almost 50 of them sitting on the front lawn of the cottage. Otherwise, the reception was the rudest service staff i’ve ever encountered - upon arrival at check in, she lectured me saying that I should have emailed the property directly whenever I book via third party sites, because they apparently get no information from these platforms. I’ve always booked using these platforms, and not once was I required to do so. In any event, if it was required, it should have been posted on their listing. Further, I did not find it warranted for me (as the guest) to receive a lecture after a long drive all the way to the property. This was a major no no for me, but was only the start of my negative experience here. There was a family in front of us at check in, and they also received a lecture from the same lady, although I did not overhear what it was about. The property itself is on a golf course, so while it is pretty picturesque, it is pretty far from anything else and of course a car is mandatory to access anything (even within the property, as our cottage was more than 1km from the reception). We also were given a lecture for asking whether we could use the golf carts within the property, as they are “for golfers only” (she could have just explained nicely and we would have understood). The bathroom is big, and equipped with a bathtub, but when we turned on the bathtub, some hair came out of the jets, so it is probably due for a clean. Otherwise, toilet equipped with l’occitane amenities. The kitchen is equipped with dishwasher and pots and pans (for cooking on the indoor induction stove or the outdoor gas bbq), but the pots and pans looked very used and worn out. The dishwasher was also lacking in power, as the pots and pans were still dirty after the dishwashing cycle, and we had to wash the dishes with the sponge and dishwashing liquid provided ourselves. It is also worth noting that there is no room cleaning service for the entire stay (towels only replaced on the 4th night). The bin situation was also dismal, as there was only 1 bin for kitchen waste, and it was really small. By the end of 2 night stay, the bin was extremely smelly due to food waste. In this property i think it is assumed that there is cooking in the room, given that all the pots and pans are provided, so a proper method to dispose trash is apropos. There was a bin behind the property (outside), but the bin did not have a lid on it, so it didn’t seem proper to dispose of trash there, given the animals that reside on property. Cleanliness was also lacking in the room, as there were cobwebs everywhere around the cottage and even one right above my head in bed (!!!!) As mentioned, the only upside of this property are the kangaroos right on your front lawn, but it is also a con, since the front lawn is littered with kangaroo faeces, and didn’t seem like it had been manicured or cleaned in weeks (maybe never?) Overall a super disappointing experience. Would not recommend.

This is a very nice resort. The interior is very clean and large. Bed is comfortable and toilet is good with jacuzzi. You will see kangaroos and cockatoos outside the cottage in the morning and evening. My kids enjoy the stay very much. However you need to either cook your own meals or drive out to eat. The drive is about 15 mins.

Amazing cottage experience in the Yarra region. The bushwalking trails are highly recommended in the early mornings and evenings - plenty of wildlife and kangaroos around the space. Truly magical!

The best accommodation I ever have and always love to go there as the view is great and place is wonderful. Must go

Highly recommend! Everything was great about the experience!