experience with the restaurant staff was partly nice, Luis is a great waiter. Besides him, the whole experience was poor, the room was dusty, toiletries were low quality and reception staff (excepting for the doorman) were not helpful. I got charged 3 times for the coffee that is available at the room (equals to $8-9 per espresso) and when I tried to follow up and resolve the issue via whatsapp, the person answering the messages was rude and never resolved the issue. First and last time I visit this hotel, it’s a shame as it’s well located. I booked another hotel for my return to Lima.
翻譯