When we checked in we were We were given our room key and when we opened the door we walked into a already used room, the bed was dirty and unmade, there were towels all over the bathroom floor and in the hallway leading to the bathroom, other people's trash left behind. I went back down to the front desk and told them they had given me a dirty room, I was told Oops sorry, and given another room key, I was also told that they were going to credit me for the room being dirty. I said to them Are you sure you can do that seeing that I booked through a third party? The woman told me yes, absolutely, well. That was a complete lie, I was charged the full price for the room which I kind of thought I would be seeingvI booked it through a third party. The air conditioning in the room was so noisy like a train that sleeping was almost impossible. There were people in the hall coming and going at all hours of the night and very loud. I would never stay here again!!!!
翻譯