巴爾的摩華盛頓國際機場萬楓酒店(Fairfield Inn & Suites Baltimore BWI Airport)

Las personas que realizan el servicio de recogida del aeropuerto no tiene idea de atención al cliente nos reunieron a mí y a un señor no recalcaron durante todo el viaje que es un favor que no teníamos derecho a pedir nada el hombre empezó a insultar y lo mismo pasó con el otro muchacho que fue aún más agresivo con nosotros la verdad sí deja mucho que desear el servicio

When I checked in the woman was preoccupied….she didn’t tell me how much the hotel room was prior to asking me to sign for the cost. When I asked her she could not tell me the cost just said I had to sign. Then, I asked about the extended parking and was informed that this was no longer offered. Hotel was clean. Pool was small, but nice.

I called a head twice about parking there while we were on vacation and the person I talked to said that wouldn't be a problem. I also asked them if each person in my party (4) could pay for their own rooms and was told "no problem". When we arrived, we were told there was no parking and we couldn't split the rooms. We had to find out where to park etc. Not a good experience.

I’m very disappointed with my stay somehow there was an issue with our keycard and we were unable to access our room. No one was able to get us in the room for 3 or more hours no matter how many time they redid it or made new cards. I’m anemic and had to sit in the cold lobby the time until they decided to send someone to the hotel to fix the situation, and they were out off hot coco which is the only warm beverage that I drink. I just want to get in my warm room which I heated up for when we came back from the pool.The rooms are small. The staff was friendly, the kids were in the pool and after they got out we all were in the cold lobby 10 something at night. They did give the kids that were in the pool blankets. But it was weird being in swim attire in the lobby. I will never stay there again it was to many issues.

The Fairfield inn was comfortable enough, and seemed clean enough, until we discovered roaches!! The staff was friendly, but front desk always sitting down not too professional in my opinion!! Also we were traveling with children and never informed the pool was closed, we found out upon arrival!!

This was one of our more positive hotel experiences. Staff were courteous & the cleanliness of the hotel was top notch. I couldn’t ask for much more.

Found a big hair in the bedsheets. Caused us to fear that the sheets had not been changed before we came. Which was pretty horrible feeling to deal with all night. Other than that the whole place was great.

Love this place when I have to catch an early flight to BWI. It is modern, clean and comfortable. The staff was courteous and efficient.

Great hotel. Great location. Quiet, clean and well maintained. Staff was professional. Shuttle pick up at airport requires calling them for the pickup. I waited about 25 minutes for van late in eve. Morning shuttle to airport you should schedule with front desk. It was on time and very convenient.