努瑪里斯本拉託

一切都很棒，除了床墊（但這取決於每個人，我猜）。此外，空調溫度不可修改（還可以，但在十二月/一月將需要）。

我玩得很開心！ 我真的很喜歡這家酒店，一切都是數位化的。 唯一的問題是從前門離開飯店，但在這裡您需要選擇打開門的強度和時間。 房間很乾淨，一切都齊全，入住時會贈送一瓶免費的品牌水，包裝非常棒！還有零食。 有儲藏室，但是我沒有用早餐。

這是一次很棒的住宿體驗，位於中心位置，設施新，溝通高效。唯一的缺點是空調控制，作為客人，即使房間裡有點冷，我們也無法控制它。

我對酒店的服務品質和設施的清潔程度印象深刻。飯店位置絕佳，步行即可輕鬆遊覽里斯本市中心，大眾運輸也很便利。免費行李寄放櫃也是一大亮點！此外，numa團隊的貼心服務也讓我非常感動，他們免費提供了一些小禮物和生活必需品；在這個我們常常花更多錢卻得到更少服務的時代，這種貼心周到的服務令人耳目一新。

This property is lying about their listing. Firstly: there is no daily housekeeping. This is false information. They apparently take out the bins and make the bed. On the first day they didn’t even take out the bins. Therefore the whole room is messy and gross by and of stay. Totally understandable if this is communicated beforehand — but the listing states daily housekeeping so this is false. Secondly: there is no one onsite. I had queries on Saturday night and literally no one responded for one full hour and then never tried to rectify the situation? Embarrassing level of customer support considering no one is on site. Thirdly: weird vibe. Because there is no lobby weird people linger in the entrance way and if there are any issues (safety or otherwise good luck). Interesting concept to test out as I really liked the easy checkin and there were no issues with PIN code. But clearly Numa are only focusing on efficiency and zero customer service. Would not recommend any of these properties.

Overall, a wonderful experience. The hotel is very new and considering there is no actual desk staff on-site, communication about how to find the hotel, check in/out, and store luggage was pretty good. However, they do text you or use WhatsApp so you'll need to make sure you have wireless service abroad, or you'll be out of luck. I only have two complaints. First, we reserved a room with a terrace. However, when we checked in, our room had no terrace but instead had a kitchenette, and upon checking our last contact from Numa I found we had been "upgraded" to a studio room. I'd rather have had the terrace and would have appreciated being informed that I wasn't getting one if it wasn't available. Second, there was a long hair on one of our clean towels at check-in. Otherwise, the room was very comfortable and the location is convenient to restaurants, transportation, etc. Free on-site storage for luggage was a huge plus, as we arrived early and didn't want to drag our bags around until check-in. We didn't use the on-site laundry facilities but were glad they were there if we'd needed them.