This hotel is absolutely superb. It is modern, stylish and extremely comfortable and well designed. It is brand new and everything has been thought of to the tiniest detail. I was messaged before arrival and asked if I had any requests or requirements. I told them we had a celebration while we were there and although the hotel excepts pets could we please have a pet free room. When we arrived they welcomed us like royalty and knew all the requirements we had asked for and mentioned them by name. Our room on the 7 th floor had a view over the city - but if you want a view of the sea go up to the roof terrace- where there is a pool with is only open in warmer weather. The staff had given us a beautiful chocolate mousse cake, fresh fruit, a card and bubbly as a surprise gift for us. However on subsequent days we were given port and pasta da nata, fruit, cold meats and wine. One day while we were out the housekeeper saw my phone charging cords were hanging loose - they gave each cord a little Velcro tie to make them easier to manage. On our last night we were presented with a ceramic swallow - a symbol of Portugal meaning love, loyalty, and new beginnings. Breakfast each day was freshly prepared- And generous with a wide choice - juice of the day as well a detox or simple oj grapefruit or others. The spa is lovely and many treatments are on offer as well as pool sauna relaxation rooms, sensory shower and Turkish bath The hotel tries to be as sustainable as possible with wooden keys and very little single use plastic (I didn’t see any) Dinner at Fismuler was a treat in itself and we wish all hotels could learn from the Melia Magic.
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