利貝爾達迪文奇酒店的評論

來自住宿之回應: Dear Guest,Thank you for taking the time to share your feedback.We are glad to know that you enjoyed our premium service and delicious breakfast. All of the Vincci hotels are unique in many aspects, such as their buildings and designs, but they all share the same essence and care. I'm truly happy to know that you experienced this care in both cities.We hope to welcome you back in other occasion.Warm regards,Cheila PereiraGuest Experience Manager

來自住宿之回應: Dear Guest,Thank you for taking the time to share your feedback.We are glad to hear that you enjoyed the facilities and environment of the hotel. However, we sincerely apologize for the inconvenience you experienced with the water request. We understand how important small details like this can impact your stay. We always strive to offer excellent service, and your comments will help us improve in this area.We hope to have the opportunity to welcome you back and provide a better experience in the future.Warm regards,Cheila PereiraGuest Experience Manager

來自住宿之回應: 非常感謝您對文奇自由酒店的入住給予完美的評價。我們很高興得知我們超越了您的期望並為您提供了優質的服務。我們希望下次在里斯本逗留時再次歡迎您。 親切的問候，

來自住宿之回應: Dear Pingxiang,Thank you for taking the time to share your feedback.We are thrilled to know that you had enjoyed your experience with us.Our team works everyday to create a great service to better serve our guests and its very satisfying to know that you could experience it.We hope to have the opportunity to welcome you again.Kind regards,Cheila PereiraGuest Experience Manager

來自住宿之回應: Dear Guest,Thank you for taking the time to share your feedback.We are glad to hear that you enjoyed the hotel's location, being close to Liberty Avenue and easy access to transportation. It's great to know that you liked the breakfast, especially the variety of cheeses and freshly baked desserts. We truly appreciate your feedback on the value for money and hope to welcome you back for another stay soon!Warm regards,Cheila PereiraGuest Experience Manager

來自住宿之回應: 親愛的蘇珊， 感謝您花時間分享您的回饋。我們的團隊致力於將賓客住宿的各個方面保持在最高標準，對於任何未達到這些標準的情況，我們深表遺憾。關於零食，對於由於缺乏定價資訊而造成的任何混亂，我們深表歉意。我們努力對客人保持透明，並在迷你吧頂部提供二維碼以獲取詳細的價格表。令人遺憾的是，這一點沒有明確說明，我們感謝您強調此事。我們知道結帳時意外收費可能會導致不適，因此我們致力於清楚地傳達所有費用。我們一定會審查這些資訊的呈現方式，以確保我們的客人在我們體驗的每個階段都感到了解。親切的問候，Cheila Pereira 賓客體驗經理

來自住宿之回應: 首先，我們謹代表文奇自由酒店感謝您選擇入住我們的酒店。 得知您在我們飯店的入住未能達到您的期望，我們深表遺憾。 請您知道，我們會考慮到一切並盡最大努力讓您下次與我們的體驗變得更好、更滿意。 像您這樣的評論對我們非常重要，因為它們幫助我們確定需要改進的地方，從而使我們的設施和服務適應客人的標準和要求。 我們希望您將來再次光臨我們，以便您享受真正的 Vincci 體驗。 此致，

來自住宿之回應: Dear Cuicancluori,Thank you for taking the time to share your feedback.We are very happy to know that you have enjoyed our quiet location, our delicious and complete breakfast and the work that our cleaning team dedicates to better serve our guests.Hope to welcome you again!Kind regards,Cheila PereiraGuest Experience Manager

來自住宿之回應: Dear Guest,Thank you for taking the time to share your feedback.We are thrilled to know that you had such a nice experience with us.Our team works everyday to create a better service to our guests and it's amazing to know that you felt our professionalism and care.Hope to have the opportunity to welcome you again .Kind regards,Cheila PereiraGuest Experience Manager

來自住宿之回應: Dear Jane,Thank you for taking the time to share your feedback.We are glad to know that you enjoyed the service that we provide and our privilege location.We hope to welcome you again.Best regards,Cheila PereiraGuest Experience Manager

來自住宿之回應: 非常感謝您對文奇自由酒店的入住給予完美的評價。我們很高興得知我們超越了您的期望並為您提供了優質的服務。我們希望下次在里斯本逗留時再次歡迎您。 親切的問候，