IHG can be very irritating. When you book, the web site doesn't tell you about the ongoing lobby refurb, which must be taking the most amount of time ever for the least work done. Just before you arrive, you then get the ”hey we're doing a refurb email”. Very disingenuous and IHG could do better. The nice thing about this hotel is the lovely staff. Friendly and painless early check in when we were expecting to have to leave the bags. 9th floor rooms that are acceptable, but tired and really nothing special. However the mattress was comfy, the shower fiesty, and there were plenty of electrical outlets and charging points. The squeaky wooden floors need to go, and the air con could do with modernisation. Diamond status got me free breakfast, and the beaming smiles of the breakfast staff lift you for the day, even if the quite reasonable breakfast is served in a soulless underground prison cell WITH NO LIFT to get down there, a 0/10 if you have a disability. The public areas are a 1970s disaster. Space is limited, but a huge amount is given over to a tired ”garden feature” which needs to go. Lobby seating is limited and needs a redesign - somone let a designer loose on it who had no real practical experience of comfort or usage. Hotel wifi is old. It constantly logs you out if you're not active and requires you to reconnect. The hotel is well situated even if some distance from the sights. Entrecampos station ia a five minute walk, as is Campo Pequeno with the metro. There's always taxis at the front of the hotel. In the local area there's a supermarket, pharmacy, and several restaurants within a few minutes. I'd recommend the Chinese Huang He which has a buffet every night, with a superb selection of value for money dishes.
很好
73 評價