Hotel is nice, but I am quite upset about the pet policy. We booked a room on ********** that was a “pet friendly hotel.” At the time of booking confirmation, there was NO indication that there would be a pet sanitation fee. When we checked in, the front desk clerk saw our dog & mentioned nothing about the pet fee. However, I noticed a sign stating that we would be charged a fee of $75 for one night! I told the front desk clerk that this had not been disclosed to us, and I was unhappy about it, and she just said “talk to management at the time of checkout.” Not acceptable! We have stayed in many hotels that do NOT charge extra for pets. Our room is pristine and our dog caused no problems. We should not be charged $75. We should have had an opportunity to decide whether we wanted a pet charge before we booked. Because of this, I think the $75 should be waived! When we check out, I will tell the front desk that they should inspect our room and confirm that it is spotless!
翻譯