美居利文斯頓酒店

Overall Experience: This hotel offers exceptionally thoughtful service. Every staff member, from the front desk to those in the restaurant and bar, is incredibly patient and attentive. A highlight was when we got lost in Livingston at night due to unfamiliarity with the area. The front desk staff went above and beyond by driving to the bus stop to pick us up—we were truly touched by their kindness! Areas for Improvement: The main drawback is the hotel’s location, which isn’t easy to find. While driving makes access much simpler, the nearest bus stop is about a 10-minute walk away, requiring a route through a bridge tunnel (avoiding the main road). This makes transportation less convenient for non-drivers. Despite the location challenge, the outstanding service makes this hotel worth considering for those seeking warmth and hospitality.

If not for its location near Livingston Designer Outlet, we wouldn't have stayed here. The hotel badly needs a major renovation. The carpet is musky, the wash basin was stained & rusty & I don't remember when was the last time we saw a black rubber, chained stopper! There was more water coming out of the tub tap than the shower! There was no aircon, so we used the creaky, rumbling desk fan to circulate the air. Horrible, horrible experience!

Problems with the room keys then the first room was smelly and dirty. The second room was not much better