利沃尼U S Medical Equipment, Inc.附近酒店

雖然我們沒有入住酒店,但我們今天參加了一個家庭婚禮的雞尾酒會。我想說,這遠遠超出了我們的預期。經理梅根是主持活動的人,她各方面都很出色。她讓我們感到非常歡迎,並多次與我們交談,以確保我們不會留下空杯子。其他一些人在早餐時見過她,他們說,她還記得他們今天下午參加聚會時。這真令人印象深刻!她到處都是,而且超越一切。但我要特別指出,我的孫子非常飢餓,食物不包括在內。梅根主動提出,走過去,打開廚房裏的油炸鍋,即使廚房關門了,也給我孫子點了一份炸薯條!現在這可真是熱情好客!!!!下次我們進城時,我們將住在這家酒店,我們希望能夠再次見到梅根。我們甚至可能明天早上來只是想見她吃早餐。

I decided to stay in this hotel because it would allow me to go to a very important early morning appointment without dealing with as much traffic. I also chose it because I wanted to soak in a jacuzzi tub before my stressful appointment. First off, the parking lot was very dimly lit and there were no detectable cameras on the lot. The elevator was out of order, as was the ice machine and one of the vending machines. When I was checking in, the desk clerk literally made a paper copy of my credit card and ID, and reassured it was just for incidentals. I reserved and paid through the choice hotels app ahead of time, and am an elite platinum member. I can understand an incidental hold, but that made me very nervous. I requested to be moved to the first floor at check-in because the elevator was broken and I'm disabled and couldn't handle bringing everything up the stairs. The first floor hotel room that they gave me had a window that didn't lock and had been broken and forced open previously. There was something smeared on the toilet seat. Everything was shabby and dark with crumbs in the sheets. Then our credit card started alerting us to additional UNAUTHORIZED charges. Our card was charged AGAIN for the room. After that, ANOTHER charge which was the room + $100 was charged to the card, but the credit card company rejected it. I went down and talked to the desk clerk again, and talked to him about the problems with the room. He offered to move us up to the second floor, but we turned it down because again, I'm disabled. He offered to help me find something to jam the window but he just forgot or something. As for the charges, he claimed he didn't know I had booked with the app (apparently didn't know it was even a thing), and apparently reversed the charge. He claimed the charge that the card company rejected was for incidentals. A paper copy of my card and driver's license wasn't enough security for him so he charged my card an extra UNAUTHORIZED $230 without saying anything to me . I only learned of these unauthorized charges because Capital One alerted me later that evening. The employee assured me the manager could clear up any other questions in the morning. I went back to my room, rinsed down the jacuzzi tub (and removed a bunch of random hairs in it) and filled it with hot water. It took a LONG TIME to fill. I got in, scrubbed down, made sure I had followed the directions to turn on the jets... and nothing. No jets. I had my spouse take a look and Google it, and there was nothing I could do. My spouse and I seriously discussed leaving and finding a different hotel for the night . It was well after 11pm at this point, so I just drained the tub and decided to deal with it in the morning after my appointment. We jammed the window closed with stuff from our suitcases, and attempted to sleep. My side of the mattress sloped down at an angle, so I rolled out of the bed when I actually fell asleep a couple t

我和十幾歲的兒子和他的朋友在這裏住了兩晚。工作人員非常友好和樂於助人,特別是早餐服務員!她非常親切,檢查了每個人,根據需要提供住宿,保持東西很乾淨和儲備。前台工作人員也非常好,總是樂於助人,友好和細心。我們一定會再次入住這裏。

Had an amazing stay here for Astronomicon! Hotel was Extremely clean. Breakfast was served hot. There was more breakfast options here compaired to other hotels ive stayed at. Staff was very friendly and welcoming. Will stay here again if ever in the area.

服務員給我和我的客人超好的服務讓我印象深刻，不過我沒有看全她的名字，但開始時她與L說她是非裔美國人..那天她問我是怎麼了，我告訴她我頭痛，其他都還好。她檢查了我們的飯，走的時候她來到我的桌上留了一包Advel然後說：“希望你有好的一天”這樣做讓人感覺很溫暖。

The outside of this hotel makes it look quite clean and accommodating however, looks are deceiving. I was booked a room for 2 nights, (not cheap) and was assigned a room at the back of the hotel. The room was not as clean as it should be. The lamp in the corner was broken, there is a distinct lack of accessible plugs for laptops and cell phone. The carpet looked like it needed a good shampoo and the chair by the bed definitely needed an upholstery clean. The bathroom was far from clean with a dirty tissue dispenser, a portable mirror on the vanity was absolutely filthy underneath and the tile calking on the floor was brown with heavy staines. Even the room number on the telephone did not match the actual room number. The room safe was unable to be opened as the previous guest had locked it and left it with their own combination. Don't waste your hard earned money on this place. I decided to only stay the one night.

7月14日,我飛到底特律參加15日舉行的葬禮。我仔細研究了機場酒店。我想要的就是威斯汀酒店,但無法證明11個小時340美元是合理的。所以我選擇了第二好東西,使館套房,價格還是200美元,但我喜歡乾淨舒適的酒店。使館套房過去一直符合賬單。當我走進217房間時,我的心沉了下去。它沒有那種乾淨的感覺,我習慣了,有陳舊傢俱的黴味。我拍照來證明我所有的焦慮。窗簾是舊的,薄的,破舊的和撕裂的。沙發在幾個地方被撕裂了。桌子上有乾的食物。牀看起來就像孩子們做的,枕頭是小方塊,像中等大小的扔枕頭。牀鋪已經破損,很薄。枕頭套上有污漬,在上面弄成一團。毛巾撕碎了。廁所很小,你的膝蓋就在你面前。我嚇壞了,灰心喪氣。但是,就像一個大姑娘一樣,我把它吸了進去,並盡力使房間變得寬敞,用消毒劑和香水噴灑,用毛巾覆蓋區域。我爲那些“以防萬一”的旅行單,我從未想過會在ES酒店發生這樣的事情。我把牀單蓋在牀單和枕頭套上,試圖成爲一個好士兵。我點點頭,睜開眼睛,看到有東西在動。我吃驚地跳下牀,抓起一張紙巾,想看看這是什麼。我討厭任何種類的蟲子,但是在這個絕望的時候,酒吧太低了,我只能希望它是一隻骯髒的噁心的而不是一個臭蟲‼️我用一點水把蟲子放進水杯裏,拍了一張照片。當我放大照片時,我非常沮喪,完全困惑...這是一本教科書上的臭蟲!!!我搜索了臭蟲的圖片,看看這是否真的是臭蟲...真的是臭蟲...smh。我給樓下打電話,告訴櫃檯服務員,Diamond,我家裏還有一個臭蟲,還有其他化妝品問題,她回答道:“我可以向你保證這不是臭蟲,因爲我們每兩週就要檢查一次。”我決定把它交給經理,但那個人不見了。我給戴蒙德看了我房間狀況的照片,她被斷開連接。她解釋說傢俱不是他們的錯,因爲Covid阻止了他們進行改造。好吧,不管原因如何,事實就是事實。她不需要證明任何事,只要讓我瞭解一下我對11個小時支付200美元的感覺。似乎鑽石客戶服務技能需要磨練。鑽石的理解和同情的話語是“你想退房嗎?”我沒有騙你。我沒有試圖退款,我通過使用Priceline而不是希爾頓的網站節省了10美元,所以,不,我只是讓你知道發生了什麼...期間。我告訴她如果她願意付錢,我會很樂意的!當然不會。當她第一次看到臭蟲時,她試圖告訴我那不是臭蟲,但當我

本次行程第二次入住這個酒店，因為趕在起飛前一天過來做核酸，所以早晨8點就拖着行李到酒店了。還要趕去大湖實驗室，就想先放行李，結果酒店前台一個叫Linda 的女士馬上給我辦理了入住（正常下午3點才能辦），我檢測回來也才上午10點多，直接入住休息。今天離開，飛機是半夜的，還是她，給我免費延住到下午4點，真的良心好人。房間寬敞，空調安靜，浴室乾淨，熱水也很沖。總之，遇到好人心情都好，下次肯定還選擇這裏啦！

Overall, the hotel is clean and well maintained. However When we arrived to check in, our room was not ready until around 3:25 PM which was very disappointing, as we were very tired from driving long hours. During the night, the cleaning guy at the lobby was very noisy, speaking loudly on his phone speaker, while we were trying to relax and have coffee, thus we left the whole lobby for him and went to our rooms.

酒店就在機場內部，無論是起飛到達還是中轉都非常方便，對得起這個價格。 但是酒店不提供免費早餐，衹能dine in或者在reflection點餐，和其他萬豪差別很大。當晚入住是12:00am，前台沒有一個工作人員，等了一會兒才出來......安排的房間旁邊是設備間，早上清潔人員開關門會打擾到休息。