羅列特海岸Arbre Aventura Park附近酒店

Pretty cute hotel, there was a variety of food for half board, a lot of options and very tasty. Room was nice and big and cleaned every day, and we also had a nice view. It was a bit noisy but not like in the city center. The bus station is very close which is awesome. For the beach you have to walk a bit, but you can also take the bus to more nicer beaches like Cala Sa Boadella or Cala Treumal. You can also easily get to Girona or Barcelona. Overall it was ok, the only negative aspect about this hotel is that you do not have the water included at dinner in case you book a half board option. I think this is kind of weird considering that you do have water at breakfast. This leaves a bad taste especially when you do not know about this and want to leave without paying. I think that the customers should be informed about this when booking a half board option.

The hotel is in a very good position on the promenade, with the beach in front and the shopping streets behind. Generally, the reception staff were courteous and helpful. We arrived late, just after breakfast had finished. This was the fault of the coach company. We asked if we could take lunch instead and were refused it. The double room is small and dark, overlooking an alleyway. Cleanliness was generally acceptable. The roof top pool and jacuzzi are small, and space is limited to sit on the provided loungers. We found the dinner food menus very disappointing. It was served buffet style and was constantly luke warm, unless you queued for the one hot plate chef delivery. There was an attempt at diversity, but quality of main course is just average. There was an expectation of proper Spanish cuisine, befitting a four star status, which didnt materialise. We found the restaurant staff unfriendly and frankly rude at times. Not all guests drink alchohol, and we were made to feel uncomfortable for not ordering any. There was no provision for teas and coffees at dinner. This was certainly not the 'four star' luxury experience paid for. The hotel management would do well to look at the dinner provision for quality improvements, and to consider a more flexible and considerate approach to its diverse customer needs.

My experience at the excelsior hotel was outstanding. Everybody at the hotel gave excellent service & feel I have made more new friends with all the staff. I can only say, that I am really looking forward to going back to Lloret de Mar & staying at the Excelsior hotel next year, & for many years to come. I did tell Miguel, I thought the hotel desrved 50,000 stars due to how I felt about the cleanliness & the staff as a whole. Really great value for money. I would have expected to pay much more for such fantastic service. If there was a problem, the staff were always there to sort it out. Can not praise the whol;e staff enough. I love them all.

Please do not listen to the bad reviews. We have just returned from this hotel as a family of 4 travelling with another family of 4. The AI was really good with lots of options on offer each meal tike, along with hot food at the bar and continuous supply of Olives, nuts and crisps. The hotel made us all pack ups as we left early which had variety of foods in. Staff were super friendly and helpful. The pool slides were open for the kids even though it's out of season. The only things I would say is, if you are travelling with larger children (teenagers) then the beds in the family rooms are small doubles or a sofa bed. Our girls were fine, but we struggled as mid size adults so we would recommend getting an additional room. The beds were quite hard too. The Spa can be used an hour a day when booked for free, so definitely make use of that. We felt the spa is not in a very good position, as when you enter/exit you have to walk through the bar which can be a little awkward if the bar is busy. Just something to think about if you use it layer in the day. Overall we had a great holiday. The hotel and rooms are constantly being cleaned and they are all very helpful.

Останавливались в эттм отеле с тех пор как он ещё был в составе сети Allegria. Этот раз был последним. При новых хозяевах отель превращается в молодёжную общагу (с ночными воплями, хлопаньем дверьми, потасовками после ночных клубов). Соответственно, включённое в проживание питание тоже упростилось до уровня общажной столовки. В Ллоретт-де-Мар есть гостиница типа молодёжной общаги с несравненно более доступной ценой: Hotel Clipper.