佩曼斯俱樂部凱特林皇家酒店(Royal Hotel Kettering)

Room smelled like mold and decades of cigarettes, we reserved a room for 4 and there was no bedding for the extra bed and no staff to help us. We walked around the entire hotel looking for a supply closet, and all we could find was extra pillow cases so we had to bundle up with 10 pillow cases and all of our clothes to sleep. The water smelled like sulfur and wouldn’t get hot. There was a towel heater though so that was cool

Not happy at all, false advertising, booked a double room was given 2 uncomfortable beds with a filthy chair in the middle, I have pictures. The room don’t look any closer to what’s they are advertising, maybe that’s their dream to get there but it will take them years. There was no hot water to shower in the morning. The hallway is filthy. Happy to share pictures if needed. The only good point was secure car park and the bedding appeared clean.

Did the job for one night . Decor is pretty awful grey black and sparkly! Spacious room would have been stunning over a hundred years ago not so glamorous now!

Didn’t like anything about the hotel.. more like a hostel for the homeless..

The receptionist was really friendly and gave lots of concessions but as soon as I got to my room started noticing the horror, I was weary to unpack, the toilet had "doo" smeared in it with dried wee stain on the floor, there was blood and other stains on the bedroom wall and I am not sure the bedding was changed, I made a call and a quick overall of the room was made, the rug also had crumbs all over it, the head board was extremely dirty and I had to ask for an extra sheet to throw over it. Unfortunately my friend who stayed in a more upgraded room could not take a shower because the hot water did not work. The hotel looked abandoned from the outside, the pictures online does not do any justice to reality. The WiFi didn't work in my room and was unstable at the reception area whenever it did connect, the house managers looked really unkempt with their cleaning aprons looking dirty from dried sweat or liquid. Never written a negative review before but wish someone had let me know about these flaws before I booked the hotel. Thanks

No drinks in room? But 1/2 bottle of scotch found in room, left by cleaner. Renovation ongoing, no food or bar available. Security deposit required, no receipt given, refunded on departure. Reasonable budget accommodation but needs updating.

The photos look good, don't be fooled (as i was). very scruffy, a hair in my bed, dirty marks all over the walls and threadbare carpet... a can of cider and hypodermic syringe outside my bedroom window. it also smelled pretty bad. this hotel needs a complete refurbish or knocking down

This hotel was terrible. When we arrived we were given keys to our room but when we went in there were already other guest in there. The person on reception was new and very polite but struggled to help. We spoke to ‘customer service’ on the phone who was rude, unhelpful and sounded drunk. In the end we had to drive to another city an hour away in the middle of the night to find somewhere to sleep (with our young children). It was also dirty and unkempt in general. We saw another guest come down to reception and ask if he could ‘at least have some toilet paper’. I would say this place is barely functioning, Wotif should stop promoting it.

It was ok, had a small issue which was dealt with very well