倫敦福朋喜來登套房酒店

Our suite was perfect for my family of 6. There was a separate living space with a pull out bed and the bedroom had two queens with french doors for privacy. The kids enjoyed the pool and mini arcade. Wish there was breakfast included..or even coffee for guests.

We had a good time !

Super friendly and accommodating staff! Without hesitation they gave us late checkout at 1:00pm, made me a tea even though breakfast was over, and the best surprise of all was at the bar if you order a drink, they offer you complimentary bags of chips! You would never find that type of offer where I’m from in Toronto. We will definitely recommend this hotel!

Ran out of hot water for a shower??? Wasn’t notified that the hotel was going to be under renovation and noisy during our stay. Paid for 5 nights so when I arrived on day 2 at 6am, I could check in immediately and not wait until a 3:00 pm check in time. That was fine but when I asked to have a later checkout time than the customary noon on my final day, I was told to call back early morning, on checkout day and ask a day manager??? If I have to wake up to call and ask for a late checkout time, it kinda negates being able to sleep in and need a later check out time. Problem solved, no later checkout necessary after all…..😡