哈林蓋Northumberland Park附近酒店

We always stay at the Lion & Key when we visit London and have been fortunate enough to stay here again in October, December, and also January for my husbands 80th birthday. This really is the ”Savoy” of the small hotels in London and we always know without fail, we will have the most perfect stay. All the staff genuinely care about their guests having the best experience and you cannot fault the care and attention to detail that this hotel takes to ensure an excellent customer experience. They have a great team of which we would like to thank Giorgio, Kanti and Stephania for making all our visits a home away from home. The rooms and also public areas in the hotel are kept pristinely clean and are bright and cheerful. I love the attention to detail this hotel has even with the smallest thing. i.e. the shower cap in the bathroom also has a small hairband in the box ,which is excellent if you have long hair and can’t find your own! The beds are also extremely comfortable and we both always have an excellent night sleep. We love the open kitchen where you can see all the food being freshly prepared and cooked to order. They are very generous with their breakfast time which doesn’t end until 12 o’clock lunchtime. The choice and range that they offer in their restaurant, regardless of breakfast or main meals throughout the day would accommodate even the most fussiest eaters, which I am, but even I am extremely spoilt for choice as the breakfast menu is so comprehensive. The quality of the ingredients used in the restaurant is first class and so is the time and care in presentation which also reflects the pride that they take. We can honestly say that the breakfast’s we have at the L&K are the most tastiest, freshest, consistently perfect breakfast’s we have ever had and far exceed the quality that we have experienced over the years in 4 & 5 star hotels. To be honest, we often wonder how they continuously provide such care and attention to detail for the customer, even more so since Covid as many many hotels and restaurants seem to still use this as an excuse for a less than perfect service or menu range. We must’ve had over 100 of breakfasts since we have been coming here in 2018 and the eggs are always perfectly cooked with a lovely orange yolk, regardless of whether it’s a normal full English breakfast, or my husbands favorite the Egg Royale. We very rarely eat sausages or bacon at home, but the quality and taste of the ones here are amazing, so we always, always enjoy our breakfast which set us up for exploring all day. The transport links to this hotel are excellent as well. There are four buses that go past the hotel to Leyton underground, one of which is running 24 hours and they seem to come by every few minutes. Stratford is only four stops from Leyton so excellent connections for overground, DLR, O2 etc. Liverpool Street is the next stop along for even more connections so the location we find is a great asset to wherever we

其中一晚房間火警鐘響起並廣播通知離開房間，因為不停廣播超過1分鐘，我們便立即沿樓梯到地下大堂，到達大堂大約有10多人在等候，但酒店員工完全沒有什麼提示，仍照常工作，跟着我看見其中一部電梯仍運作上天台酒吧，便查詢櫃檯員工，他們只說正常冇問題，跟住其他住客質問為何沒有什麼解釋發生什麼事？因為有些住客只穿着睡衣拖鞋非常狼狽，但酒店完全沒有歉意，這種服務態度有待改善

酒店很老了，裝修怎麼可能2021年，目測2011年之前的吧，衞生間很小，淋浴房更小，淋浴房還會漏水出耒，籠頭也不習慣，沒有手持籠頭，測出水或頂出水，上午9點就有人耒敲門，我們迴應了，沒反應了，估計是搞衞生的，以為客人走了吧。吹風機是真的不趕恭維，又老，風力又小，還是要一直按住開關的那種，超不喜歡，趕緊收拾走人，換酒店。

We were struggling to work out our evening. We stopped at the St Germaine branded bar on Bishopsgate. We were greeted by Elpee. From the outset they made us feel welcome and went above and beyond in making sure we were comfortable. They let us choose our seat, and set us up for what we expected to be a brief libation. My disabled partner and I were really impressed with Elpees attentiveness and quality of service. Being in London and disabled it can be a hard to navigate and aggressive environment. Our stop refreshed us, and made a it an exciting stop in our brief to the city.

剛到的時候有點小失望，房間實在太小了，放了行李箱都轉不開身，離國王十字火車站也比較遠，一公里走下來還是有點距離的，倫敦打車又貴，10磅起步了。但後來發現，品牌連鎖酒店的優勢還是有的，早餐品質很高，配套服務到位，不會像民宿，設施容易出問題，房間打掃也很乾凈，物品補充及時。酒店雖然離景點和火車站都有不遠不近的距離，但是坐公交很方便，如果是成人出行，還可以自行車或電動滑板，畢竟離主要景點都不是很遠，還是個不錯的選擇

酒店外觀有維多利亞風格，酒店從前台到餐廳的服務各個笑臉相迎，熱情周到，暖心備至。房間的英倫風濃郁，設計感十足。且，酒店大堂乃至衞生間的設計感都有着維多利亞的時尚氣息。另，特別在前台員的帶領下，幫我找到了心心念念打卡的lucky George的銅質龍像雕塑，讓我欣慰不已，喜悦萬分。早餐的餐品非常新鮮，品種多樣，還可以選擇menu中的另點餐食。另，酒店離大英博物館、羅素廣場及羅素廣場地鐵站都是近在咫尺。tips：酒店的電梯均採用一對一服務，so nice。這家洲際是我住過最有特色而最為滿意的。愉悦的入住體驗，好開心🥳。下次來倫敦繼續選擇這家😘