The family room we stayed in was in 6th floor and extremely hot. The window there didn't open, so it was impossible to get it aired. The fan which was provided didn't work on the highest speed and had to run throughout the night. Regardless of the fan going it was so hot and stuffy we all struggled to sleep, especially the kids (9,5 and 1) There was initially no towels provided for us. The wet room kept flooding at anybody showering so unlessnwe dried the floor with our towels then the WC was all surrounded by water and the idea of us walking in that was making us feel sick. Additionally no vent in sight to air the wet room, either. The TV remote wasn't working. Drinks vending machine was out of order and they were charging £2.25 per 330ml water bottle! Food was not only overpriced but also it was the driest and hardest plate of chips we ever had, kids went to bed hungry. The morning when we were leaving our daughter fell over outside in the car park and injured her knee, there was no clear pathway, so we needed to manoeuvre between the cars making sure she's not at risk od getting hit by a car. The nearest shopping facility was 20mins walking distance. Overall a very bad stay. I wouldn't recommend it.
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