皇后花園棲居酒店-Design Hotels旗下

皇后花園棲居酒店-Design Hotels旗下的評論

皇后花園棲居酒店-Design Hotels旗下

1-2 Queen's Gardens, 威斯敏斯特, 倫敦, 英國查看酒店詳情
皇后花園棲居酒店-Design Hotels旗下
皇后花園棲居酒店-Design Hotels旗下皇后花園棲居酒店-Design Hotels旗下皇后花園棲居酒店-Design Hotels旗下
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皇后花園棲居酒店-Design Hotels旗下 評論-真實住客評語

4.4/5
很好
104則評價
真實評價
位置4.5
設施4.3
服務4.4
衛生程度4.5
篩選條件:
排序:
所有評價(104)
正面評價(102)
附有相片或影片之評價(28)
位置方便(26)
交通便利(17)
安靜舒適(15)
富有設計感(12)
環境優雅(8)
近地鐵站(8)
酒店裝修一流(6)
食物味道一流(5)
負評(2)
舒適雙床房
入住日期 2024年6月
家庭旅遊
6則評價
5.0/5
傑出
發佈於 2024年7月27日
非常漂亮的酒店,開在這裏之後,心裏不禁哇一聲,地理位置優越,內部十分優雅。地理位置優越,區域很安全。清晨走出去吃早點 去地鐵哪個景點地址都不遠。一層區域十分方便。十分推薦 完美的住宿體驗
來自住宿之回應: Thank you for your wonderful review! We’re delighted that you were impressed by our hotel’s beauty, elegant interior, and convenient location. It’s great to hear that you found the area safe and enjoyed the proximity to local attractions and dining options. We’re thrilled that you had a perfect stay and appreciate your high recommendation. We hope to welcome you back soon!
Yaozhuaimimi
入住日期 2024年5月
家庭旅遊
7則評價
3.3/5
發佈於 2024年6月20日
有這個預算可以選更好的,酒店位置是挺好的。 本着第一次的好印象,這次帶媽媽旅行沒有猶豫就直接預訂了。結果讓人很失望。 本身房子是老房子翻新改造,噪音問題是個問題。樓上的説話聲會聽見。住3樓,4樓洗澡的時候3樓水管會有聲音。 酒店的衞生也是個問題,換了三個有咖啡機的房間,咖啡機都有不同程度的發黴,反映了也沒有跟進處理。 提前了三個月預訂,但最後卻沒有溝通好房間,因為房間天花板噪音問題溝通的時候,當晚黑人值班經理還對我問出了,what are you going to do if we don’t have twin room? 發生問題解決問題提出解決方案難道不是酒店的責任?最後我提出降級為單人房。但是也沒有阻止我在3天內換了5個房間的事實。 還有關於房間按金的問題,大家要記得跟酒店確認按金退回進度。 PS 第一次入住完後我還寫了小紅書大力推薦的,第二次入住完也寫了小紅書,但是是吐槽。我再也不會住這個酒店了。
來自住宿之回應: Thank you for taking the time to share your feedback with us. We deeply regret that your recent stay did not meet the high standards that we strive to provide, especially after your positive first experience.We sincerely apologize for the noise issues and the cleanliness problems you encountered, including the coffee machine situation. This is certainly not the level of service we aim to offer, and we are taking your comments seriously to ensure these issues are addressed and rectified.We also apologize for any inconvenience caused by the communication breakdown regarding your room. Our goal is always to provide solutions that ensure our guests' comfort, and we're sorry to hear that this wasn't the case during your stay. We will be conducting further training with our team to prevent similar situations in the future.Regarding the deposit, we appreciate your advice and will work on improving our process to ensure that refunds are handled more efficiently.We understand your disappointment and appreciate your feedback. While we regret that this experience has led to your decision not to return, we hope you might reconsider in the future, giving us another opportunity to provide you with the stay you originally enjoyed.Thank you once again for your honest review.
舒適雙床房
入住日期 2024年7月
與好友旅遊
2則評價
5.0/5
傑出
發佈於 2024年8月10日
環境十分乾淨整潔,衞生間也很好,房間設計也比較有特色。服務也很到位。離帕丁頓火車站較近,方便我趕飛機。
來自住宿之回應: Thank you so much for your kind review! We’re thrilled to hear that you enjoyed the clean and tidy environment, the unique room design, and our service. It’s also great to know that our location near Paddington station was convenient for your travels. We look forward to welcoming you back in the future! Safe travels!
匿名用戶
入住日期 2024年5月
獨自旅遊
5則評價
4.5/5
非常好
發佈於 2024年6月12日
房間有點小,沒有衣櫃,一個人夠住,兩個人就很勉強了 但地點很好,服務也很好,樓下餐廳的早午餐也很好吃,可以坐著看窗外,超級Chill 樓下似乎還有瑜珈房可以預訂課程
來自住宿之回應: Greetings from Inhabit Queens Gardens,Thank you for taking the time to share your feedback with us! We are thrilled that you enjoyed your visit, and we really appreciate that you chose Inhabit Queen's Gardens.We look forward to welcoming you back soon, and we are thrilled you had an enjoyable stay with us.Warmest Regards,The Inhabit Team
入住日期 2024年4月
夫妻/情侶
3則評價
5.0/5
傑出
發佈於 2024年5月14日
隱藏在西敏住宅區的寶藏酒店。房間雖然小了一點,但裝修是我喜歡的風格,乾淨整潔。一樓的公共區域佈置温馨舒適,早餐也很棒!staff都很nice,因為拆開兩個訂單訂的房間,中途為了確保不用換房間溝通也很順利。下次來倫敦還會繼續選擇這裏~
來自住宿之回應: Thank you for taking the time to share your feedback and choosing to stay at Inhabit Queen's Gardens.We are delighted to hear that your overall experience was enjoyable and have taken all of your comments into close consideration.Once again thank you for the detailed feedback and we are looking forward to welcoming you back at Inhabit again!
入住日期 2024年1月
獨自旅遊
3則評價
5.0/5
傑出
發佈於 2024年2月23日
這家酒店住了四晚,剛到倫敦的頭兩日住了兩晚,從愛丁堡回來又住了兩晚,第二次入住給我升級了房間,房間號304,不得不説,4號房間的位置最好,原本給我的是1層的房間,不想住低層,商量換房,告訴前台是第二次入住,最後安排在了3層 環境:位於西敏富人區,走一段路到Paddington車站,交通方便。實在是太喜歡這個區了,可以走路去諾丁山,去海德公園,去肯辛頓公園,走路就到 服務:酒店的工作人員都好nice,你對人笑臉,別人肯定也會熱情迴應呀 衞生:沒有嫌棄的地方,入住過程都好乾凈
6/11
來自住宿之回應: Thank you for your kind words. We dedicate time and effort to ensure our guests feel welcomed and comfortable, so it means a great deal to us that you had a wonderful stay with us. We hope to host you again in the near future! Warmest regards, The Inhabit Team
ianqd
入住日期 2024年1月
夫妻/情侶
25則評價
5.0/5
傑出
發佈於 2024年2月23日
設施:齊全,記得自帶牙刷和牙膏拖鞋,其他都有,包括熱水壺,每層都有一個水吧,方便 衞生:打掃及時,布草也很舒服。房間裏面該有的都有。 房間面積不大,比較緊湊,在倫敦這個裝修和地理位置,很方便。預訂前看了很多類似酒店的點評,説實話,這家性價比很足!連住了六天,從愛丁堡回來也是住這裏了!帕丁頓熊,各類餐廳,包括那個網紅打卡的困在時鐘裏的人~~~酒店附近交通很方便,去希思羅機場坐伊麗莎白線也就半小時多,其他地鐵交通很方便,附近美食餐廳OK,意大利餐廳在車站附近超級好吃,靠近bayswater地鐵站也有文興酒家,尤其是到各個交通點,比如走八分鐘到帕丁頓車站,步行不足八分鐘到海德公園。入住前看有人評價説歧視啊什麼的,真實體驗並沒有,酒店服務生都很客氣和熱情,前台入住辦理期間有水果(舉例子一個蘋果80p哈哈哈哈如果去劍橋可以帶一個走)以後如果再去倫敦還會選擇這裏!
來自住宿之回應: Dear Ianqd,Thank you for taking the time to leave such a positive review. The team and I are so happy to hear that you enjoyed your stay with us at Inhabit! I greatly appreciate your detailed feedback. As a team, we strive to exceed our guest’s expectations and a review such as yours is so rewarding when the team's efforts are noticed by our guests, I will personally share your compliments to the entire team. Once again, thank you for sharing such kind comments, I do hope we have the pleasure of welcoming you back to London and Inhabit hotel in the near future.Kind regards,The Inhabit Team.
入住日期 2023年12月
獨自旅遊
17則評價
5.0/5
傑出
發佈於 2024年1月24日
很喜歡裝修風格,很乾凈、温馨,而且是可持續發展的環保酒店,房卡都是木質的,很喜歡。而且在海德公園附近的富人區裏,比較安靜且安全。就是房間有點小,比較適合一個人住,不過這個地段這個價錢挺好的了。(圖片裏的粉鈔票與酒店無關,主要看後背景的房間環境)
來自住宿之回應: Thank you for taking the time to share your feedback and choosing to stay at Inhabit Queen's Gardens.We are delighted to hear that your overall experience was enjoyable and have taken all of your comments into close consideration.Once again thank you for the detailed feedback and we are looking forward to welcoming you back at Inhabit again!
入住日期 2023年12月
夫妻/情侶
1則評價
5.0/5
傑出
發佈於 2024年1月22日
非常好!工作人員很熱情,給我們安排了頂層的房間,酒店可以免費寄存行李。(^-^)👍 下次來倫敦還會考慮這裏😊(੭˙ᗜ˙)੭ 離海德公園很近 附近街區很安全也很安靜(๑•̀ㅂ•́)و✧ 客房服務也很好✧٩(ˊωˋ*)و✧
來自住宿之回應: Thank you for taking the time to leave a review. We are delighted that you have enjoyed your stay with us. Your kind words will be passed on to the team. We hope to welcome you back in the near future.
匿名用戶
入住日期 2023年12月
家庭旅遊
11則評價
4.0/5
很好
發佈於 2024年1月30日
整體還不錯,空間確實非常小,洗臉池小到不可思議,可能外國人不用面盆洗臉,反正我洗臉一次,就需要把地板,枱麪,馬桶都擦一遍,因為會到處都是水。 酒店位置離地鐵站還比較近,富人區,安靜程度還行,門口有停車位,不過比較緊張。 空調開關不是觸屏,摁鈕一開始沒找到,很耐心給解釋,非常感謝。 保潔堅定的要每天給整理床單,真心希望尊重下客人要求,😂。個人不太喜歡被整理床單和睡衣😅。 一樓餐廳可吃的不多,孩子非要回去吃,才發現沒有牛排,沒提前問,很遺憾沒吃到英國的牛排。 照片臨走拍的,有點雜亂。
來自住宿之回應: I would firstly like to thank you very much for taking your time to bring your dissatisfaction in regards to your recent stay with us to our attention. We are taking our guest feedback very seriously as without constructive criticism we are unable to constantly monitor and improve our levels of guest satisfaction and attention to detail. I was very disappointed and concerned to read the comments and may I kindly ask you to contact our Front of House team directly at your earliest convenience to discuss the issues further you faced during your stay.
匿名用戶
入住日期 2024年1月
夫妻/情侶
118則評價
4.7/5
優秀
發佈於 2024年2月19日
酒店很新,面積大,乾淨衞生,非常安靜,距離帕丁頓站步行大概10來分鐘,周邊幾乎沒有餐飲和超市,最大的問題是洗手枱盆太小,水會濺出來。
來自住宿之回應: Firstly we would like to apologies for any inconvenience caused during your stay with us. At our Inhabit hotels we pride ourselves in providing the best experience possible for all our guests. We appreciate that you have taken the time to provide us a feedback. We have taken all of your comments into consideration We hope to host you again soon!
Karen
入住日期 2023年11月
家庭旅遊
10則評價
3.0/5
發佈於 2024年1月13日
這家酒店地理位置一般,周圍沒有什麼商店和車站,像是在一片住宅區裡。門面較小,前台就是一張辦公桌後面坐兩個工作人員。其中一個工作人員提供了送行李到房間門口的服務。電梯小,房間也小,衛生間的洗手池小得洗臉刷牙都很侷促。房間裡不提供瓶裝水,需要自己拿玻璃瓶去外面走廊指定位置接籠頭水,這點很不方便。房間的地板年久失修的感覺,走上去吱嘎作響,而且地板不平,這點令居住體驗很不好。總之,這酒店的設施條件和它的價位不夠匹配。下次會在同價位考慮其他選擇,也好有一個比較。
來自住宿之回應: Dear Karen,Thank you very much for your review. We truly apologise for the inconvenience experienced during your stay. This is very important to us get to know the details of your experience and pass it over to the relevant department. We hope to have you back soon and let you experience a fully positive stay. Warm regards, The Inhabit Team
XuKenny
入住日期 2024年9月
獨自旅遊
37則評價
5.0/5
傑出
發佈於 2024年10月7日
這次倫敦住的最滿意的酒店,周圍安靜房間也安靜,主打可持續和環保的酒店,前台寫B Corp環保企業認證,房間很新,風格是北歐簡約風。
來自住宿之回應: Dear Xukenny,Thank you so much for your wonderful review! We’re thrilled to hear that you had such a satisfying stay with us. It’s great to know you appreciated our quiet surroundings and commitment to sustainability. We’re glad you liked the Nordic minimalist style of the rooms. We hope to welcome you back on your next visit to London.Kind Regards,Inhabit Team.
入住日期 2023年11月
與好友旅遊
31則評價
4.0/5
很好
發佈於 2023年12月31日
非常英式的victorian 房子 調高屋頂 很漂亮 酒店位置還不錯 離paddington地鐵走路8分鐘 如果行李多還是有點路 酒店有免費供應水 服務也很不錯 挺好
來自住宿之回應: Thank you for taking the time to leave a review. We are delighted that you have enjoyed your stay with us. Your kind words will be passed on to the team. We hope to welcome you back in the near future.
tty11
入住日期 2024年1月
家庭旅遊
12則評價
5.0/5
傑出
發佈於 2024年4月16日
環境很好,而且前台服務態度也很好,離海德公園很近,可以步行到達,而且衞生很乾凈,每天都有人打掃!下次還住
來自住宿之回應: Thank you for taking the time to share your feedback and choosing to stay at Inhabit Queen's Gardens.We are delighted to hear that your overall experience was enjoyable and have taken all of your comments into close consideration.Once again thank you for the detailed feedback and we are looking forward to welcoming you back at Inhabit again!