Best Western Victoria Palace

Stayed in room 621 on a short trip to see a play. The service was helpful, receptionist was nice. Easy to find, v close to Victoria and the room was expectedly small. It was basic, clean except for some kinky hand prints on the walls the cleaners hadn't noticed. Nothing really to complain about in those regards. But we had an air conditioning unit outside our window and a door to service it. The window was poorly fitted, with cold air flowing in even when it was closed. But the main problem was noise. The noise from both the trains and AC unit dominated our room. The window and door did nothing to dampen it at all. It was so loud that neither me nor my partner slept. Ironically, our AC didn't seem to be working. Other reviews of this hotel indicate this problem doesn't effect all rooms, but why roll the dice? A hotels basic function is sleep, if it fails in that respect it fails entirely.

Hotel correcto y muy bien ubicado, con zonas cerca para ir a pie y también muy buena conexión de transportes. Escogimos una habitación triple y era bastante amplia, con una buena relación calidad-precio. La limpieza y el mobiliario eran excelentes.

We stayed in a family room which was in a converted house a few doors down from the main hotel, it was self contained and had its own little kitchen which was an unexpected surprise. The reception staff were very friendly and helpful, and were there 24 hours if you needed anything. The beds were comfortable and the room was lovely and clean, what more could you ask for. Victoria train and tube station was about a 10 walk away on the same road so you can easily find it. Overall we thoroughly enjoyed our stay.

I have stayed at this hotel a few times over the years. The staff have always been friendly and helpful. The location is great - just a few minutes to walk to Victoria Station. There are many good options for restaurants nearby as well as a laundromat, supermarket, etc. Great choice for a short stay or a longer one.