Unfriendly unhelpful rude guy at the desk, didn't acknowledge me, greet me, say a word for 5 minutes while I stood there, just threw a check-in list at me and didn't say a word. Then when I started filling it out he said 'what are you doing? Just sign at the bottom'. So, so rude. Why is this guy even dealing with the public?He also didn't give me any/clear information about where my room was, where the toilets/showers/kitchen/TV room/laundry etc etc was, like every other hotel or hostel always does! He also didn't explain how to open the door with the key so I spent 10 minutes waking up all the people in the dorm fumbling with the door! - All the way out in Zone 2 at the very end of the Hammersmith line, it is absolutely not next to Goldhawk tube station, it is far, far closer to Hammersmith. I wasted an hour walking in the dark due to misleading and incorrect map information from the Abercorn house listed directions. The same unfriendly guy at the desk then argued with me about them being the same distance (total rubbish!) - Freezing cold showers at night, when you want to wash the London grime off your body. The showers were one of the redeeming features as they were clean so it's a shame they were cold as ice. - No lockers or lockable cages for personal belongings, like every single other hostel or hotel in any other major city and the rest of London has, why would I stay here again with all my valuables? And apparently they expect you to just 'trust' total strangers and the long term 'residents' not to take your valuables or steal your stuff out of a shared room. - Clean comfortable beds until I woke up on the first and second nights with flea/mite bites! Absolutely disgusting and unacceptable. - Long term 'residents' living in the dorms giving it less hostel vibes and more halfway house vibes - Horrible 'tv room' - has a sports bar feel without the sports bar and shady people - Yes it has a garden - if you call a garden a 4m squared concrete patio covered in cigarette ash buckets and smokers with minimal hedging over the wooden walls! - Shady area, screams coming from outside in the morning and evening. Great if you like to stay in the ghetto! Plus points: Low price Comfortable clean beds, apart from the LICE Clean but freezing showers Nice other people staying there (fortunately!) Bare basic kitchens (good for washing dishes, preparing meals) but then you have to eat them in the manky 'TV room'.
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