肯辛頓別墅(The Villa Kensington)

Staff was friendly and helpful. Room was very small and clean. I would advise against anyone staying in this room if you weigh more than 150-160 pounds. It is so small that it is hard to get around the bed and bathroom. The bathroom is horrible with so much mold on the walls and tiles. Not clean at all. They have no wash cloths or hand towels available. I would find another hotel in the same area. It was very easy to get around because the Tube access is excellent. We would never stay in The Villa Kensington again.

肯辛頓別墅是一個很棒的發現。位置非常好。搭乘大眾運輸工具去任何地方都很方便。如果您喜歡步行，也可以步行前往許多地方。 附近也有很多食物可供選擇。從坐下來，拿走，或買雜貨。 前台工作人員態度非常好。我遇到的每個人都非常友善，總是願意聊天並提供建議。當鐵路工人罷工時，我遇到了一些問題，我不得不返回蓋特威克。工作人員幫我安排了計程車，並在凌晨 3:30 幫我把行李搬了出去。 該地區很安全，酒店感覺很安全。靠近地鐵站，人潮很多。 我唯一的批評是浴室的條件。淋浴間的灌漿需要清理或修理。 總的來說，這家酒店整體來說物超所值。我一定會再回來的。

SCAM, bait and switch. I reserved a room when I arrived in London, got on the train and arrived at the hotel 45 minutes later. Got our keys, headed up, was grossed out by the terrible smelling and filthy hallway. Opened the door to the room and didn't even bring my luggage into the room. I knew instantly, there was no way in hell I was going to allow my daughter to stay in the stinky filthy room. Room was poorly maintained, dirty and smelled bad. Room was nothing like pictures online and definitely not worth 150 £. Seemed more like a 50 £ flop house. Went immediately to the front desk and told them I was leaving. From time of reservation to leaving was less than one hour, so really didn't prevent them from renting the room to another guest, as they had other empty rooms at the time. Refused to offer refund. Stopped by a couple days later to discuss with manager. I found it odd how nervous the manager was. He was literally shaking. It was obvious this was a SCAM. Be WARNED.

房間很乾淨（雖小，但價格合理）。浴室一塵不染，熱水充足，水壓良好。我遇到的所有工作人員都非常有禮貌且樂於助人。我會再次留在這裡。

1) Communication with the employees was amazing and very helpful. Thank you. 2) Transportation was amazing. I loved it. 3) Restaurants, very closed by and walkable. I loved it The only negativity, I found mold in the shower, hair and my duvet sheet had old blood stain. I was very uncomfortable, but room service changed all the sheets, but not the actual duvet since they did not have anymore in the hotel. The cover sheet was just change :( Besides that the location was very safe at all time. I love the area.

I've been visiting London once or sometimes twice a year for about 35 years and this hotel is the best budget hotel I've stayed in, spotlessly clean, comfortable with friendly efficient staff, well worth a visit for a short stay, ill certainly be back for another stay

Nice staff & great location. They moved my luggage to another room. My booking changed from a double to a single and I didn't realize that. Close to the Glouchester Road station. There are stairs on the lower level which can be a challenge if you have heavy luggage.

This is a very basic, clean and quiet hotel with about 35 rooms located in an absolutely fantastic neighborhood in London. It is just a two minute walk to the Gloucester Road underground station. I had a single room and it was fine but I did find it a little odd that they did not have a soap dish on the sink, nor did they have a shelf in the shower to put my toiletries. Other than that, no complaints. Oh, they are not serving breakfast at the present time… That is supposed to start up again in the spring, however!

Terrible place to stay. Extremelly dirty. Rude personal. The hotel needs urgent renovations.