魯本王宮飯店(Rubens at the Palace)

First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)

可怕的經歷。地板吱​​吱作響，浴缸裡只有花灑淋浴，梳妝台上沒有洗漱用品。空調整夜發出可怕的噪音。儘管有虛假廣告，但酒店內沒有健身房。整間飯店都有小電梯。過時且暗淡的飾面。這最多是三星級飯店！

場所とスタッフはよかったんです、ただ部屋に冷蔵庫ないので、夏はちょっとした食べもの困るかなと思います チェックアウト時の請求金額が違ってまして ホテルコムの請求金額を写真で撮りましたので よかったです 海外の滞在は必ず全てチェックしたほうがよろしいかと思います

The customer service is top notch! Every staff member was friendly and attentive. The hotel rooms are showing some ware. However, the quality of the linens and the robes/slippers and turn down service made up for it. The location was excellent and safe.

Very comfortable beds, soft pillows, fantastic location. Somehow expected more. Basic neat, regal with mirrors and towels with embossed letter.

We loved our stay at The Rubens at The Palace! It was a short walk from Victoria Station and we were greeted with friendly, professional staff for a quick check in process. Our room was beautiful and clean. We highly recommend the view of the mews. We were lucky enough to see the Royal horses leave the gate for their exercise. The afternoon tea was relaxing and delicious. Overall we found the location to be perfect for our first trip to London.

I don't think there's enough room for me to tell you how fabulous this place is. From The Curry Room to Rosie, Charlie, Andrew and more! Thanks to them it was the best Christmas I've had in a long time. They go the extra mile 😁. The food, the hospitality, the kindness....Everything was just perfect. And if you need a cab, the French doorman is your man! Lol Thank you all very very much. I will definitely be back!!