普特尼小屋酒店

The hotel is clean and the staff very friendly

A lovely weekend What a lovely hotel in a fab location. Very friendly staff on arrival and our room was an excellent size and very clean. A short distance from East Putney station to take you into Central London, and a small cafe down the road is excellent for breakfast if you fancy something different. We had drinks at the hotel in the evening and we thought they were great quality for money. The hotel was nice and quiet at night and there was plenty of parking and it all felt very safe. We will definitely stay again.

I didn’t actually make it to a room. We booked through ******* and after we booked we called and asked if they had parking and the answer was YES So when we arrived we saw that the front carpark was full and the overflow car park was closed. We spoke to the gentleman at reception and asked where we park our car. His reply “The car park is on a first come first serve basis You can park in a side road but I wouldnt do that with your car. And finally there is an NCP carpark a 10 minute walk away” The car park situation is a complete shambles. We had been driving for 5 hours and even called ahead to make sure all was ok. I asked for a refund and was told “ you booked with ******* so nothing I can do” “ I only work here I can’t help you” The man at the desk was very unhelpful So jumped back in the car and took a short drive to the Hilton. Got a lovely room was greeted by welcoming staff and got a room at short notice with breakfast for £120. They even had a car park space for my car !