美國長住酒店套房-丹佛-帕克梅多斯

I checked in late. The person that came to the door was not identifiable as an employee. I thought he was another guest. The room was clean but old and the bed was hard. The floor i was on smelled. The staff were nice. Booked through ******* with cancelation option. Stayed one night and wanted to cancel rest of atay. Received an email stating ******* was unable to reach the hotel amd umable to return funds.

Fine.

I am disappointed that this hotel is even located in the suburbs of Lone Tree. It smells of cat urine. There are cats and dogs pretty much in every room. You can hear them and it smells of pets. There is hair everywhere from the pets. There's tons of dust in our room. Shower curtain with dirt on it, shower with hair in it. Old outdated appliances. I am very disappointed that ******* even gave this place. A good review I wouldn't have never picked this place if it wasn't for *******, saying it was good. So I'm questioning ******* representation at this point. No gym,no pool only unhealthy grab n go breakfast items. Luke warm shower. Holes in window screens. Stains on white bath towels. Floor and walls with water damage present.

Breakfast was perfect for someone that runs about late all the time and staff was always helpful.

Looooove the staff there. Make you feel safe and at home. Room was just ok I had to constantly clear the drains in the tub and sink other than that I felt safe and happy there honestly

The rooms were very clean, the lobby and the hallways and everything were spotless. The staff during the day and at night were super kind and polite and helpful. The people that may be staying there More than a couple nights are also very nice and have well-behaved pets.

This has got to be the worst hotel. I reserved a room here through *******. I selected the reserve now pay at the hotel option, and they just took my money straight away. So I finally get there it's 11:15 pm, I had to wait outside for over an hour for the night person to give me my room key. I get my room key, and I walk in on another guest who was in bed. So I go back to the front desk and tell them they have me a key for a room that was already occupied, and they proceed to tell me that they are completely booked. I all of they can put me at another extended stay, and they tell me that because it's now after 12 am- I wouldn't be able to check in until 3 pm- they said they'd refund me and it would take 7-14 business days for the money to come back to me. So needless to say I got to sleep in my rental car for 2 days because they had all my money tied up. it was only 7° degrees outside. Then to add insult to injury, it took them 14 days to even begin the process of refunding my money, and that's only because I had to call every single day for 2 weeks, which then took another 2 weeks to receive it. The manager apparently thinks it's all right to yell at customers, because he was tired of me asking questions. Totally unacceptable!!! This place is trash!

Worst hotel in Colorado This was by far the worst hotel experience I have ever had, and I travel six months out of the year. The staff here is beyond unprofessional and downright hostile. At check-in, the front desk clerk ignored me for nearly 20 minutes while arguing with his girlfriend on the phone, leaving me standing there like an inconvenience. Things only got worse. Despite already paying for my room, they attempted to charge me a second time. When I refused to be scammed, they actually threatened to call the police and made a scene outside my door, trying to kick me out of a room I had already paid for. The level of rudeness, intimidation, and incompetence is staggering. I’ve stayed in hotels all over the country and have never encountered such disrespectful treatment from staff. This place is a disgrace to the hospitality industry, and I would strongly warn anyone against booking here. Save yourself from this nightmare