洛恩3星級酒店

Absolute disgrace, from the main entrance/office foyer which is absolutely atrocious with a hand written sign on the door stating there was no one there please call a number, then an Asian guy spoke to someone who then interpreted what we were there for….to the rooms which were disgusting, mouldy showered & t towels ….said they had a bbq area …omg overgrown, dirty & unusable 🤢 we are not fussy but this is absolutely disgraceful & I have mo idea how it would ever pass any inspection ..is there not a certain standard hotels have to pass 🤢🤢🤢🤢

Yes, the Sandridge offers beach views and is in the heart of Lorne. However, the television picture froze continually so in frustration, we just switched it off. The fridge didn't keep our food or drinks cold. Oh well, that's the way it goes, we thought. But the worst and most unacceptable thing in our opinion is that the residents' balconies are very close together, only separated by a see-through shade cloth and residents are allowed to smoke on their balconies. We were unfortunate enough to have two chain-smoking families on either side of us so we couldn't sit on the balcony and in fact, we had to keep the balcony sliding door shut because the smoke drifted into our room. We found this to be completely unacceptable. Also, there were no fly screens on the balcony door so on those rare moments when we opened the door for some fresh air, in came the flies. We wouldn't stay here again. Absolutely no consideration given to non-smokers or those who suffer from asthma.

遺憾的是,這個美麗的地區小屋由於沒有正確清潔而沒有正確清潔。地板沒有正確清潔。一個咖啡杯咖啡環店,不得不洗。一個小打開的牛奶留給我們使用。牀鋪不是爲我彌補的,如果每個牀鋪之間有18英寸可能要少得多,我會感到驚訝。我不能坐在牀上。我在下鋪,不得不滾出來,跪着站起來。浴室沒有打掃得當,風扇被覆蓋了沒有灰塵。非常繁忙的道路,可以穿過去超市。即使去辦公室並在那裏工作,wifi也不會爲我工作。一回到小屋,它就不起作用了

這裏的抽獎卡是位置。在海灘上,很漂亮。我們預訂了海景房,當我們到達時,我們的房間在初級工作人員的錯誤中被給了別人。我們最終得到了部分海景房。工作人員盡了最大的努力處理了這種情況,並向我們提供了一瓶免費的葡萄酒,值得讚賞。儘管位置優越,但房間非常破舊,但很乾淨。浴缸質在補丁中脫落,有點噁心,可以穿上腳。從原來的酒店美麗的景觀和設計中可以看到,在全盛時期,這將是豪華的高度。總的來說,我們對房間感到失望,但對位置感到興奮。這裏有很多潛力,但定價並不反映現階段的房間標準。

We came to resort for a weekend getaway… and this definitely has a top location and beautiful sea views. However location alone doesn’t make a stay pleasurable. The room was neatly made and had great appliances( probably great if staying here during summer for a longer stay). No towels initially but this was an oversight, reception were great and supplied some. The restaurant that was at the entrance was shut down and dilapidated… gave resort a forlorn and very dated look. Other residents had their young children screaming through corridors, which echoed at 7 am Sunday morning. So not ideal if you want a couples escape. Mattress on hard side and overly full pillows… but again, other people might like that. For the 420 AU a night without breakfast I would prefer to stay somewhere less dated and a place that offers at least some breakfast options.

衛生狀況其實還可以。就是小飛蟲超級多，特別是一開個燈，全蜂擁而至。希望店家能改善室內環境！比較獨特的是每間房間都是不同國家的主題房。很有新意！

澳洲行程裏最滿意的，在主路旁邊，很大的套房，客廳連大露台，一整面落地窗，早上和下午安靜的獃著，很舒服。洗衣機乾衣機電磁爐洗碗機碗碟電視都有，非常滿意～

感受方面：酒店在離洛恩小鎮5分鐘車程的森林裏，我們在這裏看到了野生袋鼠，白頭鸚鵡，老鷹。 安全方面，酒店有十幾棟獨立的房子，人氣較高，酒店老闆老兩口就住在酒店中心的房子，所以城市的朋友趕緊帶小朋友去感受吧。 野生袋鼠看着大而有力，和動物園的簡直出色多了。

媽媽非常喜歡，看日出日落都很贊，自家陽台就可以了。

對於想要捕捉洛恩城市風采的旅客來説，鳳凰公寓酒店是一個理想的選擇。旅客們會發現Lorne Sea Baths、Great Ocean Road Story和Lorne Historical Society距離酒店都不遠。酒店佔盡地理之宜，Phantom Falls、Sheoak Falls和Cathedral Rocks離此都很近。優美的環境，再搭配上細緻周到的服務，酒店的休閑區定能滿足您的品質需求。多國語言工作人員的服務，將為您消除在異國的語言障礙。