荷里活樂蓬酒店(Le Bon Hotel Hollywood)

Nice space. Decent room. Fridge was leaking all full of water so all of our food got ruined. But good location and space

Recommended from family being they had good experience I get there to check in and the gentleman who is the owner son very rude no customer service skills at all , he wanted proof of child’s age explained I don’t carry birth certificate with me he had his school ID in phone said he couldn’t use O called my husband to send copy of passport got it showed him and he didn’t even look at it so a complete waste of time and asked to talk to manager and said he wouldn’t be I. Til Sunday which end up being his dad, also people singing early morning both nights I stayed so I don’t recommend this hotel at all very terrible !!!

This place was THE WORST hotel ive ever stayed in. Someone was SINGING at 5-6AM and im pretty sure it was the reception guy. No coffee no tea in rooms like listed “due to covid” the masks req was on when we were there and forgot our masks in the car. When we asked the guy at reception for some he didnt want to give them to us…so you are enforcing them but wont provide them. We didnt get any sleep because the crappy room had a terrible bed with scratchy sheets. We ended up checking out a day early, and when i asked the guy at reception if we would be charged he started arguing with me saying i wanted a free room. I said “we are checking out a day early, yes its past check out time. I know. Thats why im asking if we will be charged” this quickly turned into a screaming match with him because he started yelling and denying there was anyone was walking up and down the halls singing opera. It was a damn mess. It was the most bizarre experience i ever encountered! He stated he was the manager.. so that explains alot to me. He def was the one singing in the halls im convinced he got offended because when he asked how our stay was i told him about it. I know its a weird thing to bring up—but these walls were paper thin and he got super angry after i said that. Why ask how someones stay was if you dont want feedback? HORRIBLE. DONT DO IT. go stay somewhere else!

Não era exatamente como nas fotos, a recepção e bem pequena e simples, o atendimento foi super tranquilo e todos que estavam na recepção foram educados. O meu voo era bem cedo e avisei no dia que cheguei que precisaria fazer o check-out bem cedo e assim foi feito, o funcionário que estava na recepção já estava sabendo. O quarto estava arrumado mas não foi limpo, pois achei um limão embaixo da cama. Não há serviço de quarto e não havia porta do armário no quarto. Há cofre( mas há custo para uso), frigobar no quarto e TV. O que e muito bom nesse hotel e o banheiro, pois ele é bem espaçoso e bem iluminado. Se eles tivessem o cuidado nos detalhes no quarto como tiveram no banheiro, ele seria ótimo. Na esquina tem uma estação de metro e a loja da Funko

The service is too bad, the reception is not good, they even didn’t received my online package, but in the app they said that the package is already received by the reception. but this hotel said that they did not received it. so i guess the reception stole my package.

My reservation was cancelled without particular reason one week before my trip. Not professional at all. I dont know - maybe my skin was white not black or the country I come from was not the correct one. I have not received explanation. Be prepare for that situation and dont trust their offer.