洛杉磯銀湖酒店(Hotel Silver Lake)

The smell in the room was horrible. Me and my wife we were not able to sleep. That’s why we left 3 o’clock in the morning. We had a really bad experience with that hotel.The only thing we liked was they had a security and the car in the parking lot was safe.Allot of homeless people in that area.

방이 넓고 냄새가 안났다. 하지만 수건에 하얀 먼지가 엄청 붙어있었고 에어컨은 뜨거운 바람만 나왔다. 전자레인지가 있기는 했는데 고장난 상태였고 전등이 총 세 개가 있었는데 하나만 전원 스위치가 있었고 하나는 전원차단기를 내려야 꺼지고 하나는 또 고장난 상태였다.

Please don't go here. This was a nightmare. Very unprofessional from the front desk to the manager. The room was gross, smelly, the door wouldn't open. Everything looked disgusting. Total scam! Not what you see in the photos. I am sure most of the people I encountered were using these room for illegal activities. DO NOT BOOK IT! I felt unsafe the entire time! I cannot imagine someone trying to go with kids or a tourist trying to have a good time... DO YOURSELF A FAVOR AND DO NOT BOOK THIS if you want to feel safe and stay at a clean spot.

The front desk are friendly and the rooms are huge !!! The parking is free and the location is perfect and it's 1/2 the price of similar hotels. It's not fancy but everything works and it's clean !!! The rooms have a view. The fact that parking is free is unbelievable

I booked a week stay online and arrived 30 minutes later. The front desk clerk tried to charge me again and thanks to a fraud alert from my bank the second charge didn’t go through. Once I received my room key I went to my room and noticed a meth/crack pipe and broken glass in front of my door and I immediately let the front desk know and she just shrugged her shoulders. Once in the room I was disgusted by the filth: (pics attached to support everything said) drug residue on the glass top desk, stained curtains, bugs, feces on the floor, dirty qtips on the floor, toilet with urine filled bowl, ripped box springs. I turned around and immediately brought my key card back to the front desk and notified them that I wouldn’t be staying. They refuse to refund the $700 I prepaid for the room. This place should be shut down.

Please do yourself a favor and book elsewhere. This hotel is by far one of the worst hotels I’ve ever stayed at. From the get go homeless people plagued the entrance even though it’s in a little top of the hill. I checked in at 6pm and the room was still not ready as they were cleaning the room. Spent about 40 min waiting. Upon getting my room I noticed that the moldings from the room to the bathroom was broken with little debris all over the place. Upon entering the bathroom I noticed the edge had mold and not just a bit but a lot. To top it all off there was no privacy as our curtains did not close fully leaving us to be seen from the outside in(there were a couple of suspicious people on skateboards making noise around the hotel smoking). Went to the lobby to ask for another room and could not accommodate. Did not stay to obvious health and safety concerns and had to book another hotel. To make matters worse they will not refund for this request. Complete joke of a place.