The hotel did not have my reservation on file. It required a chat conversation and a phone call from ********** to the hotel in order to check-in. This delayed the check-in process by 30 minutes. The hotel didn’t even offer anything (such as complimentary parking) to compensate for the delay.
This factor plus the fact the room was very small with a high nightly price will keep me away from returning.
However, the staff was courteous and friendly.
翻譯