威爾希爾斯特酒店(Wilshire Crest Hotel)

我在這家酒店公司經歷了一生中最糟糕的經歷之一。我在 11 月份預訂了一次旅行，我只是說我在那里呆了大約 5 分鐘就離開了。我拒絕相信衛生部門會檢查這個地方。首先我要說的是，網站上列出的圖片看起來一點也不像真實的東西。這個地方很髒而且維護得很差。當我走進我的“禁煙房”時，我注意到的第一件事就是它散發著煙味。自從它開業以來，就好像每天有人在那裡點煙一樣。我注意到的第二件事是牆壁很髒。你可以看到鞋印和手印。現在讓我完全震驚的是床單被弄髒了。這簡直令人無法接受。我立即離開房間，走過去與接待員交談。他給了我第二個房間，我告訴他我會看看，但我覺得住在這個不衛生的酒店不安全。當我們走向第二個房間時，我們經過了他們所謂的廚房。我簡直不敢相信自己的眼睛，這是我見過的最骯髒的東西。我對這家酒店的維護如此糟糕以及它仍然營業的事實感到震驚。我告訴接待員我已經看夠了，我想要退款。他繼續告訴我，他不會給我退款，因為我已經辦理入住並且沒有退款政策。我很沮喪，我和接待員來來回回，他讓我聯繫我預訂行程的預訂公司。這恰好是 trip.com。我聯繫了他們，每個人都是真正的朋友，但我被告知，由於不退款政策，酒店不會給我退款。我完全理解不退款意味著不退款，但在這種情況下，您會認為一旦不遵守基本的 CDC 衛生預防措施，此類政策就會失效。我希望我能為這個地方拍更多照片。我得到的只是污跡斑斑的床單的照片，這應該足以讓沒有人願意呆在那裡。

This hotel is right on Wilshire Blvd and they put us on the side facing the street, which is extremely noisy all through the night. There is always traffic and the window is not very sound proof. The second night, the room next door had a Halloween party going on all night until 2am when they left. Upon calling the front desk, the second time they came up right after they noisy people left. This was the worst stay in a hotel ever for me.

Area is somewhat rundown, but not too bad. The hotel has a nice interior, and my room was mostly clean. The biggest detractor of my stay was the light and noise coming from the street; I found it very hard to sleep: If you are not accustomed to loud street noises and bright street lights, I highly recommend a night mask and earplugs. Breakfast was small simple and mostly prepackaged. Overall I’d say it’s a good stay, minus the light and noise.

Hotel super bem localizado. Quarto limpo. O café da manhã é melhor do que o usualmente oferecido nos hotéis do mesmo padrão (bastante coisa artificial mas ainda assim achei ótimo que existisse), não tem estacionamento mas a rua é tranquila, bem residencial e segura de parar, e o hotel fornece autorizações de park para que seja possível deixar na rua. Excelente custo benefício.

Sort of a cute 2 story 1960s style place in a very nice neighborhood. The price was pretty good for LA, and we wanted to be close to The Groves/ LA farmers Market. Parking is on the street, but is free, and that is refreshing. The breakfast is sad - Coffee, yogurt, packaged instant oatmeal, packaged pastries. I would stay there again.

The property was quiet and safe. I just needed a place to sleep at night and this was perfect. The staff was so kind and helpful. I will stay here again especially since I’m always out and about while visiting LA.

Breakfast in a bag vs sitting in a dining area with a full complement of breakfast items. This was misleading on the website. Bed was not comfortable. No designated parking area. Street parking only with a pass. Room was clean. Hotel was fairly close to Farmers Market. Might be a long walk for some.

Walking in to the hotel, there was a feeling it may be a bit dilapidated. But then you get to the room and you could not be more wrong. The rooms are updated and clean. The front desk staff is where I would recommend improvements. The Night Clerk - no issues. Day Clerk was all attitude and not helpful. It took over 4 repetitions for him to accept we did not have a parking permit, as we used my handicap placard. Night Clerk got it, Day Clerk could not. When coming to this lovely location accept the fact that you may spend 30 minutes hoping to find a parking spot. And then walking another 15 minutes to the hotel. Well worth the trouble. They are still in COVID protection, so breakfast comes in a bag at your door in the morning. A nice selection of food.