哈希恩達恩坎塔達度假村

Great food from the grill restaurant. Had buffet the other night with magic show, but the food was below standard.

El hotel es bonito. Pero sientes que te quieren sacar cada centavo posible y eso es muy incómodo. No dejan entrar ubers a la propiedad y te obligan a usar sus taxis para salir. El Uber al aeropuerto cobraba $45 usd y el taxi $90 usd. Si quieres que te saquen de la propiedad, te cobran $15 usd por un km de trayecto. No lo recomendamos, ahórrense estas incomodidades, hay mejores hoteles más flexibles con sus políticas que no te arruinan tu estancia

Good Stay two nights at Hacienda Encantada Resort & Residences. The views from room are beautiful. The room decoration is distinctive. Restaurant food is delicious. Just a bit limited options for the breakfast.

This was our first time doing all inclusive for our honeymoon. We arrived and were checked in by Jasmine who was polite and professional, the only thing we lacked was an explanation of how the all inclusive worked in terms of signing out in restaurants etc. We checked into our room and were underwhelmed unfortunately. We booked a junior suite with ocean view, and we were placed on a ground floor junior suite, which you could see the ocean but it faced the pool so people could walk a foot away from us. Not ideal, then the toilet in our room was leaking, the smell was so bad so we requested to change rooms. The only room available was another ground floor in a different building with no ocean view. Again not ideal as we paid for ocean view so this was disappointing but at least the plumbing worked. Overall the property was nice, the view from the pool is beautiful and the majority of staff were excellent. I was just a little upset about the room situation since it was our honeymoon and we wanted it to feel special. It was just average. The food for the all inclusive was not great, very bland and the mixed drinks were not good. I don't want to be very negative about this property since the staff were so nice but the rooms definitely need an upgrade and the food and drinks were just not great quality (maybe this is normal for all inclusive). I probably would not stay here again and spend the extra money on an all inclusive where you can enjoy better quality food and drinks.

Please verify rooms are correct with booked prepaid reservations. If they are not correct, it is helpful to make it right. The guests are the only reason you are there. I feel your staff forgets the guests are their main focus. I have stayed at this resort 2 times and I will never come back. It was too expensive to have so much go wrong last week. Things go wrong. It’s how they are handles that makes a good place an excellent place.

Great place but pushy time share sales people Hotel was beautiful. Food and wait staff were great, but the hard ball sales tactics trying to sell us a time share was over the top obnoxious.