路易維爾最佳西方酒店

在參觀路易斯維爾地區期間,我在這個萬怡酒店度過了愉快的時光。工作人員很棒,入住期間一切都進展順利。我住在標準大牀房,乾淨明亮,可以欣賞到市中心的美景。房間比我習慣的要小一點,但我晚上才在房間裏睡覺。酒店設有多個設施供客人享用。酒店設有充足的健身中心、非常熱情的大堂、酒吧、供應早餐、咖啡的小酒館以及午餐和晚餐的食物選擇有限。停車場在酒店,並添加到房費中。酒店wifi在酒店的每個區域都很好,包括我的房間,大堂,會議室和我的房間。總的來說是一次很棒的住宿,對於市中心的酒店來說不太貴。這家酒店位於路易斯維爾的許多景點附近,步行即可到達。如果房間價格合理,我會再次入住這裏。

不推薦這家酒店。位於一個粗略的區域,前面的街道上,甚至在我辦理入住時在大堂裏,有很多無家可歸者。步行距離內有幾家餐館,但即使在白天,從安全的角度來看,步行也是不舒服的。從酒店前面的道路上非常吵,特別是在我認爲週一晚上。汽車,警報器,大型卡車的大聲音樂。飛機可以聽到,但不侵入性,物業是機場位置,所以這是預期的。如果可能,我會選擇偶數房間,面向物業的背面。房間很乾淨,但是傢俱破舊,撕裂和破損。我房間裏沒有咖啡機,即使有咖啡,杯子,糖和奶油。互聯網不工作或慢,即使是輕郵件。我甚至沒有嘗試流媒體。健身中心很好。設備種類繁多,24小時開放。早餐是自助餐,標準培根,雞蛋,土豆,吐司,酸奶,麥片。包括Bonvoy Elite,如果你選擇早餐超過積分。側面說明 - 移動入住默認爲積分。在我三次遭遇中,工作人員都無動於衷 - 入住,詢問早餐和早餐本身。太多負面因素讓我無法返回。

有一個美好的時光會推薦..

We stayed 1 night so we could use the airport shuttle for an early morning International Flight. When we were checking in, I advised the clerk that we would need an airport shuttle at 7am. She said they did not offer 7am shuttles due to shift change. She then said Lyft is available. (She did not mention the hotel would be paying for it). So, I told her the Hotel advertises 24-hour shuttle service and I asked if the hotel would be paying for the Lyft? She said yes - hotel would pay. I told her we needed an XL because we had lots of luggage. She said she could not order an XL. We would have to wait for her boss to arrive. So we get our room and start unloading the car. Her boss arrives shortly thereafter and when I enter the building, she asks me if I am Mr XXXX. I said I am, and she started the conversation in a confrontational manner by stating the hotel does NOT allow park and fly and asked if I would be leaving my car. I told her - NO - I would be leaving my car in Indiana. She then repeated the exact same thing - that the hotel does NOT allow park and fly.. I said ”I know”. She then said it a third time! I asked her why she keeps repeating the same thing after I told her after her first question that I was NOT leaving my car. She then asks if we need a shuttle and the time - and I said yes at 7am, and said we needed an XL. Next morning - we go to the desk to make sure the Lyft XL was ordered. I asked the kind red-headed lady and she said the Uber was ordered, but no one put in the book that it was to be an XL. So she had to cancel the Lyft and re-order a Lyft XL. She mentioned that your staff put in the wrong date in the book and did not put XL. And she said they should not have had an issue ordering an XL in the first place. She also said the XL ended up being only $2 more than the regular Lyft. She was very kind and accommodating. Also the breakfast lady was very nice to my little boy and gave him an extra chocolate muffin (because she was getting the breakfast area ready). But the two employees on Sunday need a bit more training and the ”Manager” needs to learn some ”Customer Service” and to not be so aggressive. I am unaccustomed to people speaking to me the way she spoke to me - much less a Manager in a Marriott.

我喜歡樓上2樓和3樓的酒吧。調酒師真棒。我會推薦這家酒店給任何人。我真的很喜歡和我的愛蟲在一起。最後但並非最不重要的一點是，前台很容易回答我的所有問題。我長期以來見過的最好的客戶服務。感謝所有人，大家都繼續努力。

早餐可以點餐，美式早餐。酒店在市中心

我的會議費為189美元，但最初致電酒店時報價為589美元。酒店大堂和公共區域有些陳舊，但房間的裝飾很好。我喜歡我房間裡的藝術品。洗手間很小。沙發床聞到霉味。床和枕頭都很好。停車非常具有挑戰性，因為每次我回到酒店時，進出停車系統都要求我去繁忙的前台核對一張新車票。客戶服務友好而樂於助人，但將服務或物品發送到房間的請求導致等待時間長，打電話提醒他們並收到錯誤的物品。

上次我們在路易斯維爾,我們住在別的地方,停下來喝一杯。下次來時,我們馬上就知道了,我們住在這裏。入住/退房方便,這家酒店的一切都不錯。美麗的裝飾,乾淨舒適的房間。我們在Repeal吃了晚餐和早餐,食物非常好,服務也很好。我希望我記得酒吧服務員的名字,他很棒!露露,Jamal和Doug都很好,也很樂於助人!ps...他們每晚都有互補的老時尚!我們絕對推薦住在這裏!!

對於想要捕捉路易維爾城市風采的旅客來説，格雷迪酒店是一個理想的選擇。酒店距離丹佛站僅有600m。在該地區觀光很容易，The Kentucky Center and Brown Theatre、Muhammad Ali Center和21c Museum Hotel都在酒店附近。客房內的所有設施都是經過精心的考慮和安排，空調在滿足您入住需求的同時又能增添家的温馨感。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。您可以到大堂吧與朋友暢飲聊天度過閑暇時光。若是覺得酒店的餐飲無法滿足您挑剔的味蕾，附近Decca（西餐）的Affogato、Troll Pub Under the Bridge的Troll's Signature Beer Cheese和Rye（熟食/鹵味/燒臘）的gnocchi或許能勾起您的食慾。酒店提供的體育和休閑設施，旨在為旅客營造多姿多彩的住宿體驗。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。