Horrible, well aware of construction, which was planned, very poorly, no consideration for handicap customers, When arrived no parking spaces for handicap, that entire row in of the #3 entrance Should have been reserved for handicap both sides. I literally had climb over wall at the front entrance, with walking cane, made it to the reservation desk, check-in, I assigned a room across the ball room entrance on the fourth floor, a city block away from the elevator, I returned to the desk very unhappy, I can't recall the Rosemary? and shuttle bus driver, made me feel very comfortable, reassign my room, shuttle bus driver went to my car and retrieve my belongings, knowingly construction was planned, seemingly you all would have had temporary stairs with railing at front where I had to climb up, seems to be very poor planning and consideration for customers and especially handicap customers. All I heard was construction, even so very poor planning, I read the remarks of prior customers which I should have taken their advice, chose hotel elsewhere. Hats-off to the two young ladies that made feel WELCOME, your ad when I made reservations mention refrigerator and microwave neither was in the room, Rosemary?, arranged for refrigerator in the room. Next visit I'll choose wisely.
翻譯