路易斯威爾機場希爾頓花園酒店位於路易維爾的黃金地段,入住期間探索此處最方便不過。 酒店鄰近市內部份熱門景點,距離Kentucky State Fairgrounds748m、距離Kentucky Fair and Exposition Center771m,距離Kentucky Derby Museum亦不過是1.94 km。到室內的游泳池做舒展手腳,或好好放鬆身心。 去健身室健身,保持強健體魄。這裡有餐廳,為您的住宿提供各種餐飲選擇。 到酒吧小酌一杯,為忙錄的一日畫上完美句號。您亦可以使用此酒店的自動售賣機。 住宿提供24小時前台服務。 為方便住客,住宿亦提供乾洗和洗衣服務。斯坦迪福德機場距離機場僅12 min車程,是最近的機場。 最近的火車站是丹佛站,由住宿開車11 min即可到達。 住宿設有停車場,適合自駕遊旅客入住。
CCtheSuntoday2024.05.05
Staff at check in and check out were all very professional, warm and friendly. We rode the shuttle to/from Churchill Downs and we were very happy to have the wonderful drivers Charles and I’m can’t remember the other driver, grey haired, both were friendly and caring. Very convenient for the Derby. Thank you !! Our room on the 7th floor was clean and quiet. It had mini microwave, mini fridge and Keurig. We didn’t use but it was convenient and everything looked clean. The bed was soft and comfy. Complimentary coffee in lobby was good and appreciated. If ever in the area will stay at this lovely hotel again.
DO NOT STAY HERE! We checked in Friday and Saturday morning my husband who is a 4 year stroke survivor with aphasia and apraxia went down to the lobby to get coffee and take an outside break. The front desk staff demanded to see his keys to the room and when he had trouble communicating with them they accused him of being a vagrant. Before calling our room to verify with me that he in fact was a guest they called the police. Needless to say we packed up and left. Completely disgusting!
CChristine CDuring our recent stay at 21c Museum Hotel in Louisville, we had some positive experiences but also encountered significant issues that completely marred our visit. On the positive side, the food and cocktails at Proof on Main were fantastic. The staff at the restaurant as well as the the friendly doormen, contributed positively to our stay. We also appreciated the art gallery, a highlight from our previous visit, which once again added a unique touch to our experience. Our room was clean and spacious with a comfortable bed, meeting our expectations. However, upon checking in, we discovered that the perks we were entitled to through our booking with a travel advisor, such as breakfast, property credit, and room upgrade, were not initially applied. The front desk eventually resolved these issues by providing breakfast vouchers and confirming our upgrade, though the lack of initial acknowledgment was disconcerting. Additionally, when we checked out, the property credit was not applied which added our frustration after the experiencing the peculiar situation below. Unfortunately, a troubling incident involving my missing purse from our hotel room overshadowed our stay. Despite our assurances that it was likely taken by accident with the linens, the hotel's handling of the situation was extremely poor. We spent considerable time dealing with the front desk, cancelling credit cards, and worrying about the lost purse, which significantly affected our trip. Although the purse was eventually returned, the staff's reluctance to take responsibility and the persistent issues with our booking perks left us with a negative impression of the 21c Hotel brand. Over a week later, I still have not received a response from management about our experience. We will not be back nor will we recommend 21C to others.
PPioneer51365742176Valet parking was quick and attentive, the check in process was very smooth, the rooms are well appointed and the beds are comfortable. The location is great and very central with access to the downtown and shuttle service to the airport and other areas.