阿倫敦西希爾頓花園旅館(Hilton Garden Inn Allentown West)

We had a booking and money already paid. we reached in the evening for room checking and they said no rooms are available. No sorry nothing we had two kids with us and find another accommodation in the night.

Property close to the highway. Several guests were talking and yelling loudly in the lobby when I arrived and hotel staff should ask them to turn the volume down.

A sign in the bathroom read “stop by the front desk to ask for a towel refresh” we did, at 10am, and they said they needed 24 hour notice. The hot tub was barely room temperature.

Booked on ******* breakfast was to be included got down to breakfast and found out it was $16/person. We were out of the room most of the time and no one came in to clean/get garbage/or put on new towels during our stay we had to go to the front desk and ask for towels. Our television in the room did not work said weak signal. Let the male know when we were at checkout Sunday morning 11/12 shortly after 8 AM. He was rude and said these were not his problems. Other than that room was nice and so was the other staff.

The room was very nice. The hot tub was not hot which was disappointing since it was a reason we picked this hotel.

This was an excellent experience for me however the folks in my group had somewhat different experiences. Two different people from two different rooms had experiences tripping on the outdoor sidewalk. I know at least one person reported it to management. Otherwise the rooms were very nice. I was disappointed that you had to pay for the 2 bottled waters that were left in the room unless you were a rewards member. I was there for a funeral and it just left a bad taste in my mouth, no pun intended.

Great place to stay, staff are very friendly, rooms are comfortable and clean, they have a gym & pool with a hot tub for any down time you may have, and its close to plenty of places to eat.

The room we had was excellent, and we will ask for it the next time we are passing through that area. Thank you.

Everything about this stay was fine except that was very little light in our room. It needs more lamps and the ones in the room need brighter bulbs.