美國長住精選套房酒店 - 拉伯克- 南

美國長住精選套房酒店 - 拉伯克- 南的評論

美國長住精選套房酒店 - 拉伯克- 南

1410 S Loop 289, 79412 拉伯克, 德克薩斯州, 美國查看酒店詳情
美國長住精選套房酒店 - 拉伯克- 南
美國長住精選套房酒店 - 拉伯克- 南美國長住精選套房酒店 - 拉伯克- 南美國長住精選套房酒店 - 拉伯克- 南
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美國長住精選套房酒店 - 拉伯克- 南 評論-真實住客評語

3.1/5
41則評價
真實評價
位置3.1
設施3.1
服務3.1
衛生程度3.1
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所有評價(41)
正面評價(2)
負評(2)
Dan B
入住日期 2024年12月
家庭旅遊
1.0/5
發佈於 2025年1月3日
I already reviewed this place because the elevator was broken and we could not use the stairs. They would not back down and only refunded half of our payment. TERRIBLE place to stay. Sleeping in the car would be better and we should know because that's where they left the matter. $107 wasted and no room.
翻譯
來自住宿之回應: Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.     Sincerely, Hotel Management
訪客
入住日期 2024年10月
獨自旅遊
5.0/5
傑出
發佈於 2024年11月13日
I definitely recommend this hotel. The staff was absolutely fabulous. The area is very convenient to all the freeways roads. Anything you need to get around Lubbock Texas. I was very impressed and I definitely recommend them. And as I mentioned, the staff was actually outstanding.
翻譯
訪客
入住日期 2024年1月
商務旅客
4.0/5
很好
發佈於 2024年2月29日
If you are looking for any aminities, forget about it. Now if you are looking or a sensible option for an extended stay, then YES this is for you. Clean rooms, towels, overall a clean place. The staff was cool and I didnt' have any issues with anything in my room. That's rare even in the nicest of places.
翻譯
來自住宿之回應: We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we are ecstatic to see that you enjoyed your time with us!
訪客
入住日期 2023年4月
獨自旅遊
1.0/5
發佈於 2023年5月10日
Was on the road coming back from Yoakum Texas and realized that Lubbock was probably about as far as I was going to be able to drive due to fatigue. Pulled over, reserved a room, paid in advance. I arrived at 1:45 a.m. and was told that I was not going to be allowed to check in because it was after 1:30 a.m..... this was over the phone from their Lobby as there was nobody at the desk. Was not even allowed to sleep in their Lobby. The explanation was that their system would not allow for a check in after 1:30 a.m. and that there was nothing they could do about it. "It's not me, it's our system", the person said. There was no effort made to help me. I had nowhere to go and they clearly did not care. To make matters worse there was no way to contact ******* or Trip Advisor to assist since neither of their apps have a contact phone number that is 24 hours. Had to sleep in my car in a Walmart parking lot.
翻譯
來自住宿之回應: Dear Dgaud, It is disappointing to read your feedback, as this is far from the experience we want our guests to have. We are sorry to hear about the situation you have been through and having to encounter problems with checking you in. We are committed to providing the best customer service and make every effort to accommodate our guests to their comfort. We apologize for the lack of courtesy from our staff associates; we will address the issue and ensure to avoid such from happening again. Your feedback is essential to us, and we are grateful for your patience. We hope to have another occasion to exceed your expectations and welcome you back soon. Sincerely, Hotel Management