盧本巴希酒店的評價

來自住宿之回應: 尊敬的貴賓， 首先，我要感謝您花時間提供有關您在盧本巴希酒店住宿的回饋。只有透過您的回饋，我們才能維持並在必要時改善我們為尊貴的客人提供的服務。 我們謹通知您，您的回饋意見是，窗戶又小又吵，這已在我們的記錄中註明，我們正在將所有窗戶更換為隔音窗 此外，我們感謝您對清潔和服務的回饋 我們感謝您的回饋，我們重視您的業務並希望保留您作為我們的客人。我們希望您將來重新考慮對盧本巴希酒店的看法。 盧本巴希飯店 團隊預訂

來自住宿之回應: Dear Guest, Thank you so much for your wonderful review! It was truly our pleasure to host you. We are delighted to hear that Mr. Chadrack Bukasa provided such a professional and warm welcome; he sets a fantastic tone for our guest experience. We also especially appreciate your recognition of Ms. Patricia. Her bravery, courage, and dedication to her service do not go unnoticed, and it means the world to us that you highlighted her hard work. We will be sure to share these glowing compliments with both Chadrack and Patricia, as well as the rest of the team. We look forward to welcoming you back to the Lubumbashi Hotel very soon! Best Regards, Hotel Lubumbashi

來自住宿之回應: Dear Mr. Patrick, Thank you for your feedback! We are happy to hear that, overall, everything was fine during your stay with us. We truly appreciate you bringing the lack of small hygiene amenities, such as combs and lotion, to our attention. We aim to provide a fully comfortable experience for our guests, and your comments help us identify where we can improve our room setups. We will certainly share this with our management to ensure we are meeting the needs of our travelers. Thank you for staying with us at Hotel Lubumbashi, and we hope to welcome you back for an even better experience in the future! Best Regards, Hotel Lubumbashi