The location of the Hotel, the view of the fiord from the room and the breakfast. The rooms had very thin walls, we could not sleep, as we could hear people in the adjoining room talking till late at night and snoring after that. We had prepaid the room and when I offered my prepaid forex card for payment of dinner, which was not nice fish and chips, the Manager took the room price off my card again. On being told that the room was already paid for, she said she always takes payment directly, so I should not worry, whereas on ***********, payment is handled by Booking, not by the Hotel. Only at my insistence was Booking contacted by her and informed of the situation. Booking has said the amount paid directly to it, will be refunded, I am still awaiting the refund.
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