Stayed for two nights and on the second night found an infestation of bedbugs in the mattress. In hindsight I have no idea how I didn't spot them on the first night but I was very tired. As the reception desk closes at 10pm there was no-one to contact about switching room at that point so I ended up sleeping on the floor to avoid getting bitten.
I alerted the staff to this upon checkout who were apologetic enough, but inspecting the mattress it looked like the bugs had been there for a while. Surely this should've been noticed before letting someone into the room?
For the money paid for the room I would at least expect to be able to sleep in the bed and not end up having to google steam cleaning equipment to make sure none of the bugs made it back with me.
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Gabriel
2023年10月8日
It was in a really great location! Tons of shops and restaurants right around the corner. Also within a short walk to the train station. So much to see all within walking distance. Very beautiful area! The room was very nice too..very clean and comfortable!
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Corine
2023年9月8日
This is a quite older hotel. Service was great and was a great surprise. First time to Luxembourg. Walking distance to public Transporation. Which is free any where in the city. Close to restaurant's.
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Lorraine
2023年7月12日
Beautiful, character property in lovely part of town within 15 minutes walk of city centre and attractions. Also a tapas restaurant so lively atmosphere in the evening. Excellent breakfast buffet. Great range and quality.