維拉瑪伊亞酒店

We did not like this hotel. We booked the least expensive room just to check out the hotel for our 2-week stay during the following month. The voiturier was helpful and nice. Our first impression, checking in at the reception desk, however, was bad. We explained to the young woman that we tried to book bed and breakfast on the website and, on the website, we were charged twice for breakfast (or overcharged €76 each day). A manager-type was called and he said there was nothing that could be done. We went to our room and the next day we re-opened the subject with a different receptionist. We walked her through the steps on the website that led to our being overcharged and she understood. The following day, when we were checking out, however, the same receptionist only credited us with one overcharge. We had to explain again. Finally, the bill was corrected. Apparently, the staff is not trained. As for the room, it was small but adequate, with a desk and one comfortable chair. Dimitri used the desk for his laptop. Audre used the comfortable chair and the low table that she brought in from the balcony. It was too low but it worked. The housekeeping team had made the bed the way we described in our Room Personalization document and left us the number of towels we wanted. We had to request a coffee machine but it was brought. We were also brought the humidifier we asked for. The bathroom only had one sink and the vanity was small but we managed. The Toto toilet worked well enough but did not have a heated toilet seat. We brought our small space heater and managed that problem. The first day we went to the hammam and the Jacuzzi. The Jacuzzi was 35° C and uncomfortably cold. We asked for it to be raised and were told that it could not be. Breakfast was a buffet with eggs ordered from the server. The buffet and the server were good. During our stay, we looked at the Panoramic Suite (60 square meters) at over €1000 per day and it was definitely not worth the money. One long room with a sofa at one end and a bed at the other, with a good view. There was only one bathroom and one toilet. It would not have been comfortable for our long stay. For €1000 at Villa Florentine, we booked a two-bedroom, two-bathroom, large and gorgeous apartment (125 sq. meters). Wow, what a difference. Now that is a hotel we would recommend.

Indigne d’un 5 étoiles pas de bouteille d’eau ni de verres pour vous accueillir salle de bain ne comportant pas de mouchoirs et un minimum d’articles d’hygiène idem dans la douche, dans les wc papier de toilette largement entamé et vraiment choquant les bouchons des lavabos étaient sales.

Excellent séjour , Tout s’est extrêmement bien passé rien à redire . Le service est excellent , le personnel est très professionnel et agréable , je recommande vivement cet hôtel magnifique . Nous retournerons sans hésitation à la Villa Maïa.

Que dire...... Un lieu unique, un hôtel magique,une vue phénoménale sur lyon Le personnelles est très professionnels Cet établissement est dirigée par une main de maître bravo Un spa digne des grands La plus belle piscine intérieure de France À découvrir et surtout redécouvrir.............

非常感謝整個團隊，從我們抵達、住宿期間一直到我們離開，他們都以熱情、熱情和專業的方式接待、幫助和服務我們。 您的酒店宏偉且維護完美，為我們提供了探索美麗的里昂市的理想環境。 特別是，您的禮賓弗朗索瓦和朱利安不僅為我們提供建議，而且在我們整個住宿期間為我們提供了真正的指導。它們讓我們能夠探索里昂、它的教堂、它的餐廳和它更秘密的角落，因為只有「金鑰匙」協會的頂級成員知道該怎麼做。 恭喜整個團隊，並期待能夠回來與您分享珍貴的時刻！

L'hôtel est situé sur les hauteurs du Vieux Lyon. A quelques mètres, en bas de l'hôtel un belvédère offre une superbe vue sur la ville. Le personnel est charmant et professionnel. La chambre est spacieuse et très fonctionnelle avec un grand balcon sur jardin. Très calme. Bonne literie. Spa très agréable mais quelques morceaux de mosaïque se détachent dans le jacuzzi. Une horloge serait la bienvenue. Petit déjeuner mitigé surtout pour 35€ : Les viennoiseries, le cake et le jambon sec sont très bons mais l'oeuf coque est arrivé presque cuit dur et la salade de fruits est sans saveur. Ce sont des détails qui ne sont pas du niveau 5*. Rapport qualité/prix un peu élevé.