根本毫無服務可言,我們等房間打掃完畢等了超級久,而且已經過了入住時間下午3點,還在給我換門鎖,然後已經退房將近一個月了,押金也還沒退,請旅行社問,說因為很忙要晚一點處理,我親自打電話去飯店根本沒人接,發信也沒人要回覆。真的是有夠差,超後悔住進這家飯店 No service at all, and we even waiting over 3 hours for the room being ready after 3pm. Also they hold my deposit without releasing after 21days from checked-out day. i've tried to call them but no one pick up phone and i sent them email and no one reply me
訪客
入住日期 Invalid Date
家庭旅遊
2.0/5
發佈於 2024年11月4日
They took a booking and on checkin changed the hotel in the name of upgrading/ however no swimming pool is there for which i booked. No toiletries given in rooms, behaviour of service staffs are very rude, except a front desk two males and juicica in restaurant. They keep on warning you for penalties, right from check in. No courtesy from staff. Actually they are after your dollars. Excursions are expensive in hotel, they put warning signs on hotel if u book from outside. If you are veg, don’t include any meal plan during your stay, they hardly have any vegetarian option. You can’t expect a water bottle during check out, surprisingly.