Homewood Suites by Hilton Cleveland - Solon

Muy susio

Staff was friendly, ease of check in plenty of parking, flet safe, resturants close by within walking distance.

Overall the room was nice but not what we thought we were getting. Also housekeeping missed some empty beer bottles and cans under the cabinets.

It Was Very Nice Comfy And Comfortable Maybe Think About Food Trays So It’s Easier To Get Food Up To The Rooms But It Was Definitely Nice Will Be Back

I wish Hilton would invest into this property to get it to match the quality of modern hotels. This building shows its age, I have been coming to this hotel yearly since 2010 and it looks mostly the same as then. The shorthanded staff here are excellent with the 5 stars going to the breakfast staff for the service they provide although the food is only 3 star at best. The lowest stars go to the lack of attention your room receives during your stay. The room was very clean and serviced upon arrival, however three days/nights staying there was no other service provided. Full trash bags that was left in the hallway in the afternoon was not picked up until the next morning.

the room assignements. I asked 3x if we could be on the same floor a week before arrival and When we checked in we thought lady say she couldnt do it once we went online to see if rooms were sold out and they werent , we went back down and anoither young lady immediatley put us on the same floor. One of the rooms had dirty sheets and floor was sticky made it aware at front desk and say the manager would look into it and give a discount but when we checked out they say a manger not in & their's nothing they can do? Very disappointing

They’re was a guy who checked me in Chris**as night who was rude and after I came back at about 12 am to go to my room with my family to find I needed Clean bed linen because my duvet was badly stained with yellow stains and the sleeper sofa had no linens.I went to the front desk to get some and he came from the back very upset as if I’d a waken him from sleep then I ask for an extra blanket he slapped his thigh and shouted OMG at me I was a bit nervous and taken back.

We stopped here on our journey to Kentucky to visit family surprised about this facility! The bed was amazing as was the breakfast rooms are very clean no issues I would definitely stay here again whenever I could! I love this hotel brand and have been a member for about five years, but this is the first time I ever actually stayed at Homewood. Thank you for everything you do.

It was ok. We are locals and my daughter wanted to swim for her bday. Check in was good quick and easy. Room was cheap except there were dirty dishes in the dishwasher. At bed time my daughters used the pull out sofa. One side of the bed was broken and sunk on that side. Then noticed there was no bedding for it. Called down to desk no answer multiple times. Went down there and found the receptionist sleep on the couch in front of the fireplace. Smh then she argues that all the rooms has bedding and only gave me a sheet said that’s all age can do. I probably won’t stay here again. Will go to one on chagrin instead