Warm and professional welcome on arrival. Parking underground carpark was good and spacious but cost €20per day.
Breakfast was plentiful - cost €13 per day. Disappointed that we booked Queen bed but given two single beds pushed together (bed sheets made as two singles)
Modern hotel but drains in our room smelt and drain on sink wouldn’t clear quickly, needs cleaning.
Glasses in room weren’t washed when we returned to room, staff missed cleaning.
Air conditioning didn’t work so our stay was uncomfortable. Bar fridge didn’t work, couldn’t even keep water cool.
Older gentleman as staff member at the bar was rude and ignored us two nights running. We therefore didn’t order evening meal with him being so unpleasant. We did make a complaint to another staff member (female) and she apologised.
Taking into consideration all of the above this is not worthy of a 4-star hotel
翻譯