來自住宿之回應: Bonjour,Merci beaucoup d’avoir pris le temps de partager votre expérience au Grand Magic Hotel ! Nous sommes ravis que vous ayez apprécié le design de l’hôtel, le confort de nos chambres, ainsi que notre piscine et la navette pour Disneyland.Nous sommes également heureux que la salle de jeux et notre petit-déjeuner aient contribué à rendre votre séjour agréable. Vos retours nous motivent à continuer d’offrir un service de qualité et des moments de détente pour toute la famille.Au plaisir de vous accueillir à nouveau très bientôt !Cordialement,L’équipe du Grand Magic Hotel- Eva
來自住宿之回應: 親愛的Nicola,感謝您抽出寶貴時間分享您的回饋。我們很高興得知您喜歡我們的房間以及我們靠近迪士尼樂園的便利位置!尤其令我們欣慰的是,我們的團隊讓您在第一次外出旅行中感受到賓至如歸的溫暖和貼心的服務——這對我們來說意義非凡。我們會將您的讚美轉達給全體員工。我們已記錄您對早餐種類的建議,並將認真考慮,不斷改進我們的服務。我們期待您的再次光臨,為您帶來更美好的體驗!此致,前台團隊 - Eva
來自住宿之回應: Dear Guest,Thank you very much for your wonderful feedback following your stay at the Grand Magic Hotel.We are delighted to hear that you enjoyed the spacious and bright room, as well as the impeccable level of cleanliness and sanitation, which are especially important for families traveling with children. Knowing that you felt completely reassured letting your child play on the floor truly means a lot to our team.We are also very touched by your kind words regarding our staff’s patience and the thoughtful little touches prepared for your family.Thank you for highly recommending our hotel. We would be thrilled to welcome your family back for another comfortable and magical stay.Kind regards,The Grand Magic Hotel Team- Eva
來自住宿之回應: Dear Wee,Thank you for taking the time to share your impressions on our satisfaction survey. We are delighted to read that your experience at our hotel went well, and that you particularly liked our facilities, our pool and the decoration,we are however sorry that the breakfast and our shuttle service did not meet your expectations, we will report the information to the concerned department.Do not hesitate to ask us to prepare a future stay in our hotel, we will be delighted to welcome you.I wish you a pleasant day. Sincerely,Eva- reception team
來自住宿之回應: 您好,非常感謝您抽出時間分享您在 Grand Magic Hotel 的體驗。我們很高興地得知,您對我們的神奇大廳——巴黎迪士尼樂園的便利性以及我們團隊的友善表示讚賞——這對我們來說意義重大。我們真誠地感到遺憾的是,您入住期間的某些方面未能達到您的期望,包括房間的清潔度、夜間噪音污染和自助餐的品質。您的意見已轉發至相關部門,以便改善這些問題。我們希望再次歡迎您的到來,並為您提供更順暢、更滿意的體驗。謹致問候,Marwa - 大魔法酒店團隊
訪客
標準家庭房
入住日期 2025年8月
家庭旅遊
1則評價
10/10
傑出
發佈於 2025年9月8日
Nice Services
翻譯
來自住宿之回應: Dear Guest,Thank you very much for your positive comment! We’re glad you enjoyed our services.We look forward to welcoming you again!Best regards,Reception team- Eva
Hôtel magnifique avec un hall agréable et chaleureux.
Personnel à l'écoute.
翻譯
來自住宿之回應: Dear Guest,The Grand Magic Hotel team sincerely thanks you for taking the time to share your experience in our Hotel. Our priority is to make our customers happy by delivering them the best quality of service and be sure that we improve them constantly.We look forward to welcome you back to the Grand Magic Hotel.Best Regards,Reception Team- Eva
匿名用戶
標準家庭房
入住日期 2025年3月
家庭旅遊
47則評價
5.5/10
發佈於 2025年5月1日
通常都很滿意,但這次的房間確實有些不盡人意
原文由 Google 翻譯
來自住宿之回應: 尊敬的顧客,您的意見對我們非常重要,因為它使我們能夠改善服務品質。我們已記錄了您的房間體驗,很遺憾它沒有達到您的期望。請放心,我們已將您的回饋告知相關部門。 我們希望您能再次光臨,並希望我們有機會再次歡迎您!誠摯的問候,接待團隊 - Eva
訪客
標準雙人房
入住日期 2024年12月
家庭旅遊
2則評價
10/10
傑出
發佈於 2025年2月3日
Always happy to stay here. I travelled with one of my kids this time around.
We had a very large room. Clean as ever.
We always stay here or in the dream castle hotel which is from the same group.
翻譯
來自住宿之回應: Dear Guest,The Grand Magic Hotel team sincerely thanks you for taking the time to share your experience in our Hotel. Our priority is to make our customers happy by delivering them the best quality of service and be sure that we improve them constantly.We look forward to welcome you back to the Grand Magic Hotel.Best Regards,Esteban - Reception Team