馬霍寧縣Canfield Fair附近酒店

今天值班的經理絕對無情和粗魯。她不是想和我一起工作,甚至不會給我鑰匙。如果我不得不離開去拿錢,回到我的房間。

Stayed here from for business from July 2021 - April 2022. The room was clean and the beds are very comfortable. It was nice having a full refrigerator with freezer and dishwasher. The front desk staff were friendly and accommodating except for one older gentleman that was on his laptop 24/7 and could be quite rude. The only issue is the noise. Walls are thin and you can hear conversations in the next room. Kids running up and down the halls and screaming.

整個體驗很棒。前台,房間,客房服務和餐廳的服務器都很棒。我唯一的問題是浴室/洗漱台/衣櫃區的配置。2大牀房最多可容納4名成人。我們有三個人蔘加了一個活動,試圖穿衣服是一個巨大的挑戰,空間,燈光不好,房間裏其他地方沒有鏡子。

My first experience was awesome, great breakfest, pool was nice but could of been warmer. Room was pretty clean but we got the sweet, comes with the jacuzzi tub. No one told us we had to make the jets work and figure it out on our own. Only 2 jets worked. Wasent till late in the even for a smoke break that we mentioned it and we were told we had to yank on the jets sometimes. No, no we do not, thats why we pay for a room. You do the chores. We have 6 kids and every once and a while just need a break and this was it. Paid for a sweet with a jacuzzi that didnt work right. Could have bought a way cheaper room if all we needed was a shower. They never compensated in any way for it, not so much as an apology or discount. So we came back thinking OK the people seemed friendly, room was clean, food was good. Same room they gave us, magically we didnt have to play figure it out, the tub jets worked on their own this time. First day , her birthday, it was Ok. Second day, the pool is ice cold. We called the desk and they said the heater was out. We wanted to check out and go to a different place that had a pool that was not cold but no refunds offered. The next day the gwneral manager tells us the guy basically lied to us that theu filled the pool up with freezing cold water. Just blew my mind. The 2 days for her Birthday I booked because she wanted to swim and they ruin day 2... theu coukd have forewarned the pool would be getting maintenance before we booked or we would have went else where. The manager emailed the General Manager who didnt even knock or call to apologize or anything. He was sure staying in the hallway to eves drop on me and my upset girlfriends conversation though. Thats when i brought up the flesh eating ants at poolside. Mind you this is an indoor pool. She thought she was sitting on a hot part of what she thought was a heated floor, no it was ants biting her. We complained of this not ling after we discovered the ice water pool. We thought we could at least soak our feet, but no no no. He acted like he didnt believe but its clear , showed pictures of the ants. No compensation for a ruined birthday gift. Thanks for nothing.

距離I80高速路不遠，比較方便

I would 110% recommend anyone to stay at this hotel for either business or personal and I will definitely be back! Great and strong wifi. The room was super clean, modern, very nice, bed was comfy, breakfast was delicious and it was super quiet with no sleep disturbances. Beyond Amazing customer service from every staff member from their housekeepers, their manager Terri and even the owner of the hotel were the most kind, helpful, sweet and caring people on this planet! They offered to do anything and everything for me - with any accommodation I needed they were there. If I called they answered right away.. The housekeepers, would check on me to ensure I had everything and beyond sweet and kind. Terri is the sweetest and most welcoming and amazing human being on this planet and is so passionate! :) Thank you for making my stay the best hotel stay yet!!! I along with other customers got snowed in due to a huge winter storm that hit in this area - it snowed about a foot if not more.. But it did not stop the hotel staff from giving phenomenal customer service despite them being snowed in as well. I've never seen such a great team of staff members who literally dug customers out of the snow and helped others who were stuck to make sure they got to their destination safely. They all made sure that everyone had food and were okay, to the point that the owner even offered to take me along with other customers anywhere to get anything that we would of needed and even offered dinner to us to ensure we ate! The owner went above and beyond not only for us customers but for his staff as well. I've never felt so safe before, they made me feel like family! The owner and his staff even were so kind to shovel a pathway around my car, and in front to make sure that I can get out early tomorrow morning! :) I've never met an owner who would do the things he did for us customers, truly treated us like family and I will definitely be back!!! Thank you all so much again and can't wait to see ya'll soon! :)

這家酒店很容易定價比成本高出50%+,仍然是一個很好的交易。輕鬆10分鐘,12美元Uber乘坐到Youngstown市中心或Covelli Centre。令人難以置信的現代和一塵不染的房間。我肯定會回來的。