設有游泳池的梅登黑德酒店

We booked thru virgin experiences as the pictures looked beautiful and just what we was looking for for our long awaited get away. Sadly the pictures are lies and obviously taken when the hotel was in good shape long ago as it’s rundown and tatty now. The hotel is dated and grubby but has a price tag of luxury which you can see it once was… WAS!! Our room was dusty and windows filthy, miss matched furniture and broken mirror wardrobe. The spa area was ok but the pool had many missing tiles and missing pump caps, also a spa pool but no longer working as one, the decking along the outside was rotten and broken and there was rubbish of broken furniture etc up along the side of the hotel. Around the pool under the loungers was thick dust and rubbish and is clearly missed when cleaning is done. We ate in the hotel as our experience included breakfast and dinner, poached eggs all snotty and omelet not cooked properly (how does someone undercook omelet) dinner we had fish with was a cheap white fish and was very wet with no flavour. We reported all this to virgin who spoke with the fredricks hotel and they denied it all, well what we didn’t have photos of! So disappointing so felt an honest review was needed incase like us you’ve waited so long to get away and recharger and think your going somewhere that’s pure luxury to only find out the photos are very out of date and the place is run down and tatty. oh and the bed we had was an awful nights sleep and when reported to owners son he didn’t care! Front of house staff absolutely lovely and the waiters and waitresses also the spa team and lady that done our massage were also lovely but sadly no matter how lovely they were it wasn’t the luxury relaxing stay we had hoped for.

和3個朋友一起在spa休息1晚。到達,前台的工作人員很友好熱情。我們三個人共用一個房間,非常寬敞,感覺豪華。我們都擁有60分鐘的水療護理(無論是面部護理還是按摩),作爲套餐的一部分,這太棒了。室外按摩浴缸游泳池很可愛,可以放鬆地俯地面。更衣室看起來是全新的。淋浴有洗髮水,護髮素和沐浴露可以使用。羅布和毛巾豐富。晚餐是3道美味的食物,在一個可愛的環境中。等待的工作人員細心,沒有過度軸承。房間在一夜之間很熱,但我傾向於在所有酒店找到這個。早上的早餐也很美味,在桌子上供應,而不是我喜歡的自助餐風格。總而言之,超值的休息,我肯定會推薦。謝謝。